Enablement Officer/Solution Engineer at TechBiz Global GmbH

TechBiz Global GmbH; Kuwait City; On-site; KWD 12,000 - 18,000; Full time

Job summary

TechBiz Global GmbH in Kuwait City is seeking a skilled Enablement Officer / Solution Engineer to join one of our client teams on a full-time, on-site basis. You will drive pre-sales demos, support commercial managers, and design integrations with crypto payments and wallets.

You will own the onboarding lifecycle, validate API flows, and guide clients through technical architectures, while collaborating with product and engineering to remove blockers and ensure a dependable, professional

Qualifications

• Proven experience as a Solution Engineer, Integration Engineer, or Technical Consultant in a SaaS or fintech environment.
• Hands-on experience with crypto payments, payment systems, PSP/API integrations, or wallet infrastructure.
• Strong background in client-facing roles, pre-sales, and technical support.
• Ability to read, understand, and explain API documentation.
• Demonstrated ability to manage technical integrations end-to-end.

Responsibilities

• Pre-Sales & Demo: Deliver high-quality product demos to prospects and clients.
• Integrations & Go-Live: Lead onboarding, validate designs, API flows and implementation approaches.
• Technical Expertise: Explain complex concepts to non-technical clients and escalate blockers.
• Client Support & Success: Serve as the technical point of contact during onboarding and integration.
• Vendor & Partner Coordination: Coordinate with external vendors to meet timelines.

Skills

Perfect English

Client communication

Technical problem solving

Crypto payments knowledge

API documentation

Onboarding experience

Job description

This Full time on site position offers great opportunities for career growth. At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently looking for a Enablement Officer/Solution Engineer to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

Responsibilities

Pre-Sales \& Demo Deliver high-quality product demos to prospects and clients. Support Commercial Managers and Technical Account Managers with technical answers, solution design, and integration guidance during the sales cycle. Translate business requirements into technical recommendations for clients.

Integrations \& Go-Live

Lead the full technical onboarding process for clients. Review and validate integration designs, API flows, and implementation approaches. Work directly with client developers to ensure smooth, correct, and efficient integration. Own the go-live process, from first call to successful production launch. Ensure clients follow best practices when integrating with CRMs, back-office systems, wallets, and payment flows.

Technical Expertise

Become an expert in the API, documentation, architecture, and workflows. Translate complex technical concepts into clear, actionable guidance for non-technical clients. Investigate, troubleshoot, and resolve integration-related issues. Collaborate with internal product \& engineering teams to **escalate or** resolve technical blockers.

Client Support \& Success

Act as the primary technical point of contact for clients during onboarding and integration. Support Technical Account Managers with technical clarifications and operational questions. Advise customers on best practices for crypto payment infrastructure, security, and integrations. Ensure that every client receives a professional, structured, and reliable technical experience.

Vendor \& Partner Coordination

Liaise with external vendors and partners when required to assist clients with infrastructure or integration tasks. Facilitate smooth cooperation between clients and third parties, ensuring timelines and deliverables are met.

Mandatory Experience

Proven experience as a Solution Engineer, Integration Engineer, or Technical Consultant in a SaaS or fintech environment. Hands-on experience with crypto payments, payment systems, PSP/API integrations, or wallet infrastructure. Strong background in client-facing roles, pre-sales, and technical support. Ability to read, understand, and explain API documentation. Demonstrated ability to manage technical integrations end-to-end.

Skills \& Competencies

Perfect English — written and verbal. Excellent communication skills, capable of interacting with both technical and non-technical stakeholders. Strong problem-solving ability with a structured and analytical approach. High ownership mindset: able to drive integrations to completion without micromanagement. Ability to operate in a fast-paced, high-expectation environment. Professionalism, reliability, and a positive, solution-oriented mindset.