Customer-Facing AI Deployment Engineer

FDE Times; Kuwait City; On-site; KWD 19,000 - 37,000; Full time

Job summary

Cognition is an applied AI lab building end-to-end software agents, including Devin and Windsurf. Deployed Engineers are customer-facing experts who help our clients maximize value from Devin/Windsurf and drive adoption.

You will work with engineers to understand workflows, identify high-impact use cases, deploy Devin/Windsurf into production environments, lead demos and pilots, support integrations, and drive adoption of the Cognition platform from the inside out.

Qualifications

• Strong engineering foundation from a rigorous technical environment.
• Proven track record of exceptional performance in whatever you've pursued, whether academic, athletic, professional, or entrepreneurial.
• Self-directed by default. You don't need a manager to tell you what to do next or how to prioritize.
• Strong communication skills. You can hold your own with senior engineers and executives alike.
• Have a high tolerance for ambiguity, intensity, and sustained effort when the problem demands it.
• Willingness to travel across MENA - 50%.

Responsibilities

• Own all technical aspects of the customer lifecycle—from deployment through activation, making sure our customers are successful using Devin/Windsurf.
• Work closely with customers to understand their technical challenges and identify the best use cases for Devin to be a productive contributor.
• Build deep relationships with our customers’ engineering teams to ensure smooth product integration and adoption, activating top users and driving product utilization.
• Build! Always listen to customer feedback, have a bias towards implementing requested features yourself, and advocate for the customers’ needs with the rest of the team.
• Be the customer oracle! Exercise your product instincts to help set the roadmap.

Skills

Python

TypeScript

Engineering foundation

Communication

Travel

Job description

Cognition is an applied AI lab building end-to-end software agents, including Devin and Windsurf. Deployed Engineers are customer-facing experts who help our clients maximize value from Devin/Windsurf and drive adoption.

You will work with engineers to understand workflows, identify high-impact use cases, deploy Devin/Windsurf into production environments, lead demos and pilots, support integrations, and drive adoption of the Cognition platform from the inside out.