Cargo Representative

Turkish Airlines; Kuwait City; On-site; KWD 5,500 - 9,000; Full time

Benefits offered by this job

Private Health Insurance

Flight discounts for employee and/or a

Flight discounts for employee and/or a

Job summary

Turkish Airlines in Kuwait City seeks a cargo officer to handle acceptance, preparation, and delivery of cargo and mail. You will support loading/unloading, resolve shipment irregularities, and build relations with agents and customers while promoting new markets and ensuring compliance with regulations.

The role requires 1 year in cargo/logistics, good English and local languages, and strong communication and negotiation skills. Health insurance and flight discounts are provided.

Qualifications

• Minimum High School graduation; Associate or Bachelor's preferred.
• Minimum 1 year of experience in cargo or logistics.
• Knowledge of cargo operations and airline cargo sales including pricing strategies.
• Competency with MS Office tools.
• Good command of English and local language(s).
• Excellent communication and negotiation skills.
• Permanent residence permit in the respective country (The Company will not provide or assist with work permits).
• Ability to communicate with co-workers and business contacts professionally.
• Private Health Insurance.
• Flight discounts for employee and family members.

Responsibilities

• Realizes processes for acceptance, flight preparation and delivery of cargo and mail.
• Accompanies loading and unloading of cargo free from damage.
• Performs the first response to resolve irregularities in cargo shipments.
• Develops relations with agents, customers, and industry companies; identifies new markets.
• Inquires and assesses cargo potentials; informs Regional Cargo Manager; reports when required.
• Establishes cooperation with cargo agents and other airlines; visits agents; conducts sales/marketing activities.
• Monitors procedures and regulations regarding cargo charges and regulations.
• Contributes to achievement of targets by following company policies.
• Provides official AWB stocks and ensures distribution/regulatory compliance.
• Coordinates with authorities and handling agencies, follows rules and regulations.

Skills

MS Office

English proficiency

Communication skills

Negotiation skills

Education

High School diploma (Associate or Bachelor's preferred)

Tools

MS Office

Job description

• Realizes processes for acceptance, flight preparation and delivery of any cargo and mail carried.
• Accompanies loading and unloading of cargo free from any damage and in full.
• Performs the first response in order for resolution of any irregularities occurred at cargo shipments.
• To develop relations with agents, customers and the companies operating in the industry; to find new markets; and to announce fares/charges, regulations and innovations to the agents.
• Inquires and assesses the available and possible cargo potentials at her/his region; and informs the Regional Cargo Manager; and issues a report for such purpose, when and if required.
• Establishes and improves cooperation with the cargo agents and other airlines, in order to find cargo for flights of the Company. Realizes visits to agents, and sales-marketing activities as per the marketing program.
• Monitors and implements any procedures, instructions and international publications regarding cargo charges and regulations.
• Takes the actions required for systematical performance of cargo sales and services at her/his region.
• Contributes to achievement of all targets of the process, where she/he serves, by acting in accordance with policies of the Company.
• Provides the official paper (AWB) stocks, keeps them safely, ensures that their distribution and transactions are carried out in accordance with the regulations and instructions.
• Coordinates with official authorities and handling agencies, follows rules and regulations.

Desired Skills & Experience

• Minimum High School graduation (Associate or Bachelors degree is preferred)
• Minimum 1 year of experience in cargo or logistics
• Knowledge of cargo operations through understanding of airline cargo sales including pricing strategies
• Competency with MS Office products
• Good command of English and local language(s)
• Excellent communication and negotiation skills
• Permanent residence permit in the respective country (The Company will not provide or assist with work permits)
• Ability to communicate with co-workers and business contact in a courteous and professional manner
• Private Health Insurance
• Flight discounts for employee and family members