Regulatory Affairs Officer

Union Trading Company; Kuwait City; On-site; KWD 12,000 - 18,000; Full time

Job summary

Union Trading Company in Kuwait City seeks a Regulatory Affairs Officer to ensure full regulatory and legal compliance across import, export, freight, and logistics operations. You will liaise with customs, authorities, and regulatory agencies to secure licenses, manage permits, and verify trade documents in English and Arabic.

You will monitor regulatory changes, support audits, and maintain records to minimize delays and risks in cross-border shipments within the region.

Qualifications

• Experience in regulatory compliance for import/export.
• Proficient bilingual communication in English and Arabic.
• Strong ability to resolve regulatory and logistic issues.
• Proven integrity and risk-aware approach to operations.
• Familiarity with customs portals, ERP logistics modules.

Responsibilities

• Regulatory Compliance & Permit Management: Acquire, renew and maintain licenses and permits; audit trade documents for compliance; monitor regulatory changes.
• Government & Agency Relations: Serve as liaison with customs authorities and ministries; coordinate inspections and clearances; prepare regulatory correspondence.
• Customs & Logistics Support: Work with brokers and logistics teams to streamline clearance; classify products under HS codes; ensure packaging and labeling meet standards.
• Governance, Risk & Reporting: Maintain archives of permits and inspection reports; conduct internal audits; prepare compliance status reports and risk logs.

Skills

Attention to Detail

Bilingual Communication & Stakeholder

Problem Solving & Navigation

Ethical Integrity

Technical Capabilities

Job description

Job description

JOB SUMMARY

The Regulatory Affairs Officer is responsible for ensuring full legal and regulatory compliance across all import, export, freight, and logistics operations within the Supply Chain & Operations department. Reporting directly to the Freight & Logistics Department Head, this bilingual role serves as the primary liaison between the organization, governmental authorities, customs bodies, and regulatory agencies. The position ensures proper licensing, permit acquisition, trade document verification, and operational adherence to local and international trade laws, thereby mitigating operational delays and regulatory risks.

JOB RESPONSIBILITIES

Regulatory Compliance & Permit Management

• Acquire, renew, and maintain all necessary import/export licenses, product registration certificates, and operational permits required by relevant authorities.
• Audit shipments, cargo manifests, and trade documents (e.g., Certificates of Origin, Bills of Lading, Health Certificates) to ensure 100% compliance with local and international trade regulations.
• Monitor changes in customs tariffs, import restrictions, and supply chain regulatory policies, assessing their impact on company operations.

Government & Agency Relations

• Serve as the official bilingual contact point for customs authorities, ministry officials, and regulatory bodies.
• Coordinate and facilitate government inspections, audits, and clearance procedures for incoming and outgoing shipments.
• Prepare official bilingual correspondence, regulatory applications, and legal documentation to support operational clearances.

Customs & Logistics Support

• Collaborate closely with customs brokers, freight forwarders, and logistics teams to streamline clearance workflows and minimize demurrage/port delays.
• Classify products according to Harmonized System (HS) codes and ensure accurate tariff application.
• Verify that product packaging, labeling, and documentation strictly adhere to destination country standards.

Governance, Risk & Reporting

• Maintain accurate digital and physical archives of all permits, licenses, inspection reports, and regulatory correspondence.
• Conduct internal regulatory audits across logistics operations to proactively identify and resolve compliance gaps.
• Compile regular compliance status reports, risk logs, and regulatory update summaries for departmental leadership.

Skills

• Attention to Detail: Meticulous precision in auditing trade documentation, verifying legal standards, and maintaining accurate records.
• Bilingual Communication & Stakeholder Liaison: Exceptional written and verbal communication in English and Arabic to effectively negotiate and liaise with authorities.
• Problem Solving & Navigation: Strong capability to resolve customs bottlenecks, address compliance disputes, and clear shipments efficiently.
• Ethical Integrity: High commitment to organizational compliance, legal transparency, and risk mitigation.
• Technical Capabilities: Proficiency in customs clearance portals, ERP logistics modules, and compliance database management.