Beauty Advisor

Apparel Group; Kuwait; On-site; KWD 3,300 - 6,000; Full time

Job summary

Apparel Group in Kuwait is seeking a Customer Service Associate for the cosmetics section to help customers, provide product recommendations, and maintain store standards.

You will greet customers, assist in selecting the right products, and ensure stock is attractively displayed. You will handle the POS, tally cash, issue receipts/refunds, and promote loyalty programs while staying updated on brands. Flexibility for extended hours during sales is required.

Qualifications

• Must possess knowledge of varied cosmetics products and accessories.
• Demonstrate excellent make-up selling skills.
• Identify customer requirements and deliver excellent customer services.
• Brand representation at the required standards with updated product knowledge and minimized stock loss.

Responsibilities

• Maintain stock display and adhere to standard layout norms.
• Handle the POS / Billing Counter and process payments.
• Greet customers and assist them in selecting the right product.
• Tally money at shift start/end and issue receipts/refunds.
• Promote the Club Apparel Loyalty Program for repeat sales.
• Flexible to work extended hours during sale/festival periods.
• Record inventory inward/outward and maintain reports.
• Stay updated on brands for suggestive selling.

Skills

Cosmetics knowledge

Customer service

Upselling

Visual merchandising

Job description

POSITION OBJECTIVE

The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience

• Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager

Key Responsibilities

• Must possess knowledge of varied cosmetics products and accessories
• Demonstrate excellent make-up selling skills
• Recommend and link customer specific products
• Identify customer requirements and deliver excellent customer services
• Brand representation at the required standards with updated product knowledge and minimized stock loss
• Ensure all stock is laid out and displayed in order to attract customers and as per standard layout norms
• Ensure awareness and vigilance at all times of security in the store without any negligence
• Ensure the highest standards of housekeeping standards
• Handle the POS (Point of Sale) / Billing Counter
• Greet the customers and assist them in selecting the right product
• Must be presentable and well-groomed at all the times
• Tally money in the cash during the beginning / end of the shifts
• Process the payments by cash / credit cards / vouchers / automatic debits
• Issue receipts / refunds / change to the customers correctly
• Convert the window shoppers to ultimate buyers
• Promote the Club Apparel Loyalty Program of the company for repeat sales
• Flexible to work for extended hours during the Sale / Festival period
• Record the inventory inward / outward and maintain the report of the same
• Must be updated about the various brands of the group for suggestive selling to the customers