Learning Center Operations Associate

Think Academy U.S

San Jose (CA)

On-site

USD 30,307,200 - 34,440,000

Full time

14 days+
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Benefits offered by this job

Performance-based bonuses
Growth opportunities in education operations
Collaborative team environment

Job summary

An innovative education center is seeking a Learning Campus Assistant to support daily operations and ensure a positive experience for students and families. This role involves assisting with front-desk operations, coordinating student communications, and maintaining a welcoming environment. Candidates should have strong communication skills, organizational abilities, and preferably experience in customer service. The position is full-time and on-site, located in Los Altos, California, with a compensation of $22-$25/hr plus a performance bonus.

Qualifications

  • 1–2 years of experience in customer service, frontline operations, or administrative roles.
  • Highly organized and comfortable multitasking in a fast-paced environment.
  • Able to work weekends and evenings during program hours.

Responsibilities

  • Provide warm, professional support to families and students.
  • Assist with scheduling evaluations and guiding new families through enrollment.
  • Maintain daily center readiness and manage front-desk tasks.

Skills

Strong communication skills
Interpersonal skills
Customer service experience
Organizational skills
Problem-solving mindset
Bilingual in English + Mandarin

Education

Bachelor’s degree or equivalent experience

Job description

An innovative education center is seeking a Learning Campus Assistant to support daily operations and ensure a positive experience for students and families. This role involves assisting with front-desk operations, coordinating student communications, and maintaining a welcoming environment. Candidates should have strong communication skills, organizational abilities, and preferably experience in customer service. The position is full-time and on-site, located in Los Altos, California, with a compensation of $22-$25/hr plus a performance bonus.
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