Healthcare IT: Strategic Customer Success (Hybrid)
AdvancedMD
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Benefits offered by this job
Job summary
AdvancedMD is looking for a Customer Success Specialist in Salt Lake City to improve client satisfaction and retention. The role involves liaising with clients, guiding them on product utilization, and managing multiple accounts effectively.
Ideal candidates have a Bachelor's degree and 2+ years in customer success, experienced in the Healthcare IT sector. This role offers a hybrid work environment and several employee benefits including healthcare and a 401(k) plan.
Qualifications
- 2+ years in customer success or account management.
- 4+ years in the Healthcare IT industry.
- Strong written and oral communication skills.
Responsibilities
- Serve as the primary strategic point of contact for clients.
- Conduct scheduled Strategic Partner Reviews (SPRs).
- Collaborate with clients and sales for service changes.
Skills
Education
Tools
Job description
AdvancedMD is looking for a Customer Success Specialist in Salt Lake City to improve client satisfaction and retention. The role involves liaising with clients, guiding them on product utilization, and managing multiple accounts effectively.
Ideal candidates have a Bachelor's degree and 2+ years in customer success, experienced in the Healthcare IT sector. This role offers a hybrid work environment and several employee benefits including healthcare and a 401(k) plan.
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