Sales Support & Account Growth Specialist

TeleVoIPs - Reliable Business Communication

Tampa (FL)

On-site

USD 35,000 - 40,000

Full time

6 days ago
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Benefits offered by this job

Competitive compensation
Generous paid time off
Company paid holidays
Medical insurance
Disability insurance

Job summary

TeleVoIPs - Reliable Business Communication is seeking a Sales Customer Support Specialist to guide clients through the sales process, resolve concerns, process orders, and grow accounts from inbound inquiries. You will compile leads, manage databases, and support the sales team with coordination and reporting.

The role requires 1–2 years in related roles or similar capabilities, strong communication, and a proactive, organized approach in a fast-paced environment.

Qualifications

  • 1-2 years of experience in account management / inside sales/ call center / telemarketing preferred but not required.
  • Take inbound calls from clients and prospects.
  • Call clients and prospects as needed.
  • Knowledge of business organizational structures.
  • Ability to persuade and influence others.
  • Ability to suggestive sell.
  • Strong interpersonal and communication skills.

Responsibilities

  • The Sales Customer Support Specialist will assist clients through each step of the sales process, helping resolve concerns while processing, tracking and shipping orders.
  • Identify and create lists of potential clients while maintaining databases of sales.
  • Compile daily lists of leads and delegate them to sales manager.
  • Handle all administrative duties for the sales department or team, including scheduling client conferences and meetings.
  • Provide assistance to management team members and executives as needed.
  • Perform data entry duties regarding metrics and sales figures.
  • Create and process sales in a timely manner.
  • Report unusual activity to supervisors.
  • Attend professional business networking meetings on behalf of TeleVoIPs.

Skills

Self-motivation
Ownership
Attention to detail
Organization
Communication
Customer service
Time management
Relationship building

Education

High school diploma
Bachelor’s degree preferred

Tools

HubSpot
Excel
Word
PowerPoint
Outlook
MS Teams

Job description

TeleVoIPs - Reliable Business Communication is seeking a Sales Customer Support Specialist to guide clients through the sales process, resolve concerns, process orders, and grow accounts from inbound inquiries. You will compile leads, manage databases, and support the sales team with coordination and reporting.

The role requires 1–2 years in related roles or similar capabilities, strong communication, and a proactive, organized approach in a fast-paced environment.

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