Healthcare Customer Care Specialist — Growth & Training
SuperCare Health
14 days+
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Benefits offered by this job
Job summary
SuperCare Health is hiring for a position focused on improving lives through chronic care solutions. This role requires excellent customer service skills and knowledge of medical supplies. Responsibilities include managing orders, verifying insurance coverage, and maintaining patient communications. Ideal candidates will have experience in healthcare or medical supply, attention to detail, and strong organizational skills. The position offers training, health benefits, and growth opportunities.
Qualifications
- Experience working with a medical supply company is crucial.
- Knowledge of medical diagnoses and terminology is required.
- Excellent customer service skill is essential.
Responsibilities
- Answer incoming phone calls and faxes for order management.
- Maintain communication with patients and referral sources.
- Process customer orders and verify eligibility with insurance.
Skills
Excellent customer service skills
Detail oriented
Fundamental computer skills
Bilingual Spanish
Education
Experience with medical supply company
Knowledge of diagnosis and medical terminology
Experience in healthcare, medical and/or HME industry
Previous management/supervisor or lead experience
Tools
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
Job description
SuperCare Health is hiring for a position focused on improving lives through chronic care solutions. This role requires excellent customer service skills and knowledge of medical supplies. Responsibilities include managing orders, verifying insurance coverage, and maintaining patient communications. Ideal candidates will have experience in healthcare or medical supply, attention to detail, and strong organizational skills. The position offers training, health benefits, and growth opportunities.
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