Library Assistant: Reference, Circulation & Programs

Job summary

Qualifications

• Associate’s degree or equivalent education preferred; experience can substitute.
• Minimum two years of library experience is preferred.
• Minimum two years of customer service experience required.
• Experience with library circulation software preferred but not required.

Responsibilities

• Provide reference and circulation services to patrons.
• Handle patron requests and phone calls at the circulation desk.
• Assist patrons with library digital services and technology support.
• Process fines, fees and payments; manage patron accounts.
• Shelve materials and assist with shelving accuracy.
• Circulate materials using library software and maintain records.
• Assist with planning, presenting, and evaluating public programs.
• Create displays to encourage patron browsing.
• Recommend books for purchase based on patron requests and trends.
• Assist with acquisitions and minor repairs as needed.