The Systems Analyst I (Desktop Support Technician) will work within the base User Services/Comm Focal Point team for all customer incidents and in support of the full client system lifecycle from deployment to remnant security.
The Systems Analyst I at AFRL/RI will have generalized knowledge or experience in federal or corporate client systems management. 1-3 years’ experience in the following:
-Client System Deployment
-WDS/PXE imaging
-joining client systems to a Windows domain
-Client System Delivery
-Backup/Restore of user profiles
-Configuration of user facing applications
-Client System Troubleshooting
-Printer/File Share connections
-General user facing application troubleshooting
Secret clearance or eligibility is required
CompTIA A+, Network+, or Security+ required, higher level Cybersecurity certificates or other vendor certificates preferred
Degree preferred, not required.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.