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Customer Experts - Italian Speaking - Remote inGreece
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Résumé du poste
A leading recruitment company is looking for a Customer Support Specialist to work remotely. The ideal candidate will be fluent in Italian and possess strong communication skills in English. Primary responsibilities include assisting customers via phone, chat, and email, while ensuring high satisfaction with a major brand. This role offers competitive salary, relocation support to Greece, and opportunities for professional growth.
Prestations
Competitive monthly salary + 2 extra salaries per year
Health care benefits
Free online Greek language courses
Full training by certified instructors
Qualifications
Fluency in Italian is essential for customer communication.
Very good communication skills in English are required.
Exceptional soft skills are important for customer relationships.
Responsabilités
Communicate with customers via phone, chat & e-mail.
Track and follow cases to ensure timely closing.
Maintain high customer satisfaction for a major brand.
Connaissances
Fluency in Italian
Communication skills in English
Problem-solving skills
Tech savviness
Ability to multitask
Description du poste
Overview
Position: Customer Support Specialist
Work model: Remote
Location: Greece
Employment type: Full-time
Responsibilities
Communicate with customers via phone, chat & e-mail
Track and follow cases to ensure they close in an efficient and timely manner
Maintain high customer satisfaction, representing a major brand
Provide and maintain strong, professional relationships with all partners and show empathy at all times
Work towards reaching targets as set out by client statement of work as well as internal targets
Qualifications
Fluency in Italian
Very good communication skills in English
Exceptional communication & soft skills, as well as problem-solving skills
Computer knowledge / tech savviness
Resourceful, able to multitask
Thrive as a team player in a fast-paced, high-energy, change-oriented environment
Benefits
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you))
Competitive monthly salary + 2 extra salaries per year
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.