Warehouse Supervisor Stock

JD.COM; Milano; In loco; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

JD Logistics is seeking an experienced ICQA supervisor to lead inventory control and quality assurance in a fast-moving Milano fulfillment center. You will drive cycle counts, ensure stock accuracy, and coordinate with shift leaders to maintain seamless operations.

Fluency in English and Italian, hands-on WMS experience, and a commitment to safety are essential. The role requires shift flexibility and a focus on data-driven improvements to maximize space and throughput.

Competenze

• Experience supervising ICQA, cycle counting, or stock auditing in high-volume fulfillment centers.
• Hands-on WMS experience and data reporting.
• Fluent in English and Italian for clear operational direction.
• Willingness to work rotating shifts including weekends.

Mansioni

• Oversee ICQA shift Leaders and staff scheduling.
• Lead cycle count programs and resolve discrepancies.
• Ensure stock accuracy and perform density audits.
• Enforce safety protocols and compliance.

Conoscenze

Inventory control

WMS mastery

RF barcode scanners

Excel/data reporting

English

Italian

Shift flexibility

Stock accuracy

Strumenti

Microsoft Excel

Descrizione del lavoro

JINGDONG Logistics (JD Logistics) is the logistics arm of JD.com and one of the world's leading technology-driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data-driven operations, we deliver end-to-end logistics solutions that help businesses grow while enhancing customer experience.

The Mission & Core Scope

• The Mission: Supervise daily inventory control, cycle counting, and bin quality auditing operations, ensuring complete physical and digital stock synchronization across the fulfillment center.
• The Scope: You will directly lead Inventory Control & Quality Assurance (ICQA) shift Team Leaders and stock specialists, managing cycle count schedules, resolving system-versus-slot discrepancies, and enforcing compliance with the Italian National Collective Labor Agreement (CCNL Logistica, Trasporto Merci e Spedizione).

Crucial Expectations & Performance Targets

To provide a clear understanding of the accountability required, the successful candidate will be evaluated on the following key metrics during the initial 6 to 12 months:

• Inventory Accuracy Execution: Manage shift operations to achieve and maintain top-tier physical and virtual stock accuracy metrics across high-density storage zones via structured, continuous cycle counts.
• Discrepancy & Root Cause Resolution: Rapidly investigate and resolve system stock blocks, missing items, or bin mismatches on the floor, eliminating inventory adjustments and preventing order short-picks.
• Floor Leadership & Safety: Oversee daily staff scheduling, shift handovers, and operator safety compliance, maintaining high team morale and strict adherence to high-bay aisle and MHE safety protocols (D.Lgs. 81/08).
• Storage Hygiene & Density Auditing: Establish routine floor audits to check bin hygiene, ensuring items are stowed correctly by operators to prevent physical product damage and optimize warehouse space utilization.

Position Requirements

• Inventory Control & High-Velocity Logistics Competence: Proven operational experience supervising inventory control (ICQA), stock auditing, or cycle counting teams within a high-volume e-commerce fulfillment center, 3PL hub, or retail distribution network.
• Systems & WMS Mastery: Deep, hands-on experience utilizing Warehouse Management Systems (WMS), inventory tracking paths, RF barcode scanners, and advanced data reporting tools (e.g., Microsoft Excel).
• Language Proficiency: Professional fluency in English and Italian is mandatory to ensure clear operational alignment with international management and fluent direction of local floor staff.
• Operational Flexibility: High adaptability regarding shift rotations (including early mornings, late evenings, or weekend shifts) required to support a 24/7 infrastructure launch.

Diversity & Inclusion

At JD Logistics, we are committed to building an inclusive workplace where everyone can thrive. We are proud to be an Equal Opportunity Employer. Employment decisions are made based on qualifications, merit, and business needs, regardless of race, ethnicity, gender, gender identity, sexual orientation, age, disability, religion, or any other characteristic protected by applicable law.