Vicenza-Based Travel Consultant (Italian/English)

American Express Global Business Travel; Toscana; Vor Ort; EUR 32.000 - 46.000; Vollzeit

Benefits dieser Stelle

Flexible benefits

Travel perks

Skills development courses

Inclusion programs

Zusammenfassung

American Express Global Business Travel in Vicenza, Italy, seeks a Travel Support professional to arrange and optimize travel for moderately complex accounts. You will ensure bookings meet client standards and provide trusted traveler recommendations.

The role requires fluent English and Italian, strong customer service, and basic MS Office, with the ability to work with minimal supervision.

Qualifikationen

• 2+ years travel industry experience preferred or strong customer service background.
• Fluent in English and Italian, written and spoken.
• Good travel industry knowledge and basic MS Office proficiency.
• Ability to work with minimal supervision and handle routine to non-routine tasks.

Aufgaben

• Create and complete travel arrangements (car, hotel, air, rail) for moderately complex accounts.
• Ensure reservations align with client standards and preferences.
• Offer informed recommendations to optimize traveler experience.
• Resolve moderately complex issues including non-standard itineraries and exchanges.
• Support department projects and implementations as needed.

Kenntnisse

Bilingual English-Italian

2+ years experience

Customer service oriented

Problem solving

Tools

GDS Sabre

MS Office

Jobbeschreibung

American Express Global Business Travel in Vicenza, Italy, seeks a Travel Support professional to arrange and optimize travel for moderately complex accounts. You will ensure bookings meet client standards and provide trusted traveler recommendations.

The role requires fluent English and Italian, strong customer service, and basic MS Office, with the ability to work with minimal supervision.