Valet, Season 2027 - Splendido, A Belmond Hotel

Belmond Ltd.; Italia; Remote; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Accommodation in staff house

Bus ticket

Staff cantine

Discovering Belmond programme

13th/14th month pay

Job summary

Splendido, A Belmond Hotel, part of the LVMH Group, seeks a Valet for the front of the house team for the 2027 season. The Valet will welcome guests, assist with arrivals and departures, and support the concierge and reception to deliver luxury experiences.

Ideal candidates are fluent in English and Italian, with hotel service experience and a passion for excellence. Seasonal contract with benefits includes accommodation, meals, and Belmond programme perks.

Qualifications

• Front-of-house experience in 5-star hotels
• Ability to operate hotel management software
• Excellent customer service and teamwork

Responsibilities

• Greet guests and escort them to reception
• Drive and park cars and shuttles for arrivals/departures
• Coordinate with reception and concierge teams
• Assist with guest requests and anticipate needs

Skills

Fluent English

Fluent Italian

Third language

Hotel operations mindset

Team player

Tools

Infor HMS

Microsoft Office

Job description

Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofinos allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualise our heritage of the future.

For the next season 2027, we are looking a Valet to join our front of the house team.

The ideal candidate is passionate about hospitality and comfortable with challenges. He/She is willing to provide authentic and luxury experiences, demonstrating care, confidence, curiosity and community.

He/She will Report to the Head Concierge.

• Deal with all Valets operations (greeting guests and escorting them to reception;
• Drive and park cars and shuttles, manage arrivals and departures) according to Belmond policies, procedures and compliance with our code of conduct;
• Coordinate with reception and concierge;
• Assist with all guests requests.

Requirements

• Fluent in English and Italian; a third language preferred;
• Previous work experience in the same position in 5 stars hotels Knowledge of hotel management software such as Infor HMS or others, Microsoft suite;
• Passion for service and ambition to grow professionally;
• Collaboration: be able and willing to work as a team player;
• Drive results: provide genuine and consistent high levels of service by anticipating and exceeding expectations of guests and colleagues;
• Global perspective: treat each other with respect and inclusiveness regardless of position, level or background.
• We offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 4, Valet
• Start date:March 2027 to End date: November 2027, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path.
• Monthly gross salary, separate payslip for 13°,14° and TFR
• Monthly welfare incentive based on quality goals
• Accommodation in our staff house including breakfast
• Bus ticket as benefit for the contract period;
• Staff cantine;
• Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages.