Truck Care Service Lead - Growth, Bonuses & Tuition

Love's Travel Stops; Milano; On-site; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Hiring Immediately

Job summary

Love's Travel Stops is seeking a Service Advisor to drive sales and customer service in our Truck Care facilities. You will lead service operations, balance technical tasks with management duties, and advance toward a Truck Care General Manager role.

You will greet customers, provide cost estimates, promote services, obtain approvals, and keep customers informed throughout the repair process. A strong focus on teamwork and communication is essential.

Qualifications

• 6 months in customer service or sales preferred.
• Pre-employment drug screen and background check required.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, promotions, obtain approvals and payments.
• Keep customers updated on vehicle status and explain completed work. Handle customer complaints and resolve concerns.
• Collaborate with managers on talent acquisition.

Skills

Customer service

Sales

Communication

Teamwork

Multitasking

Tech literacy

Tools

Computer systems

Job description

Love's Travel Stops is seeking a Service Advisor to drive sales and customer service in our Truck Care facilities. You will lead service operations, balance technical tasks with management duties, and advance toward a Truck Care General Manager role.

You will greet customers, provide cost estimates, promote services, obtain approvals, and keep customers informed throughout the repair process. A strong focus on teamwork and communication is essential.