Temporary Sales associate 18H-Napoli

Michael Kors; Napoli; In loco; EUR 18.000 - 24.000; Tempo pieno

Descrizione del lavoro

Michael Kors is seeking passionate retail ambassadors in Napoli to join our Jet Set team. You will support store colleagues, uphold brand standards, and help deliver an elevated customer experience in a fast-paced luxury environment.

You will build relationships with clients through clienteling apps, contribute to sales goals, and collaborate with management on product knowledge and strategies while maintaining image and grooming standards.

Competenze

• Excitement to work in a fast-paced retail environment.
• Collaborate with fellow team members to achieve results.
• Technology proficient, able to leverage tech to drive sales and customer experience.
• Fluent English preferred and strong communication skills.

Mansioni

• Work as part of Jet Set Team, providing support for colleagues across the store.
• Take accountability for the personal self evaluation and performance as a Jet Set Ambassador.
• Ensure image and grooming standards are aligned with brand policy.
• Collaborate with management team on sales strategies, product knowledge, brand standards and selling service.
• Practice and role model the company behaviors, ensuring effective use of the behavior tool kit.
• Lead by example as Jet Set Ambassador to ensure exceptional customer experiences to drive loyalty and repeat business.
• Maintain client communication through utilizing all available clienteling apps.
• Proactively manage client database and utilize information to increase sales.
• Maintain floor presence and lead by example.
• Build and maintain good communication with management team to drive store performance.
• Meet and exceed sales goals holding self accountable for the results.
• Use of Product Knowledge packs to become a Selling Expert to advise our customers with passion and confidence.
• Understand business results and opportunities to drive sales.
• Ensure loss prevention and H&S guidelines are properly followed.
• Ensure VM standards are executed following the guidelines : Highlight the importance of leveraging technology for inventory management, sales analysis, and customer engagement.

Conoscenze

Customer service

Communication

Fluent English

Strumenti

Clienteling apps

Descrizione del lavoro

Michael Kors is always interested in hearing from talented, globally‑minded individuals with a passion for fashion. If you enjoy working in a creative, fast‑paced environment, then we would love to hear from you! — Passionate for Fashion and Fast Paced Jet Set environment our ambassadors represent the vision of Michael. Empowered individuals with high communication skills capable of delivering and elevated Customer Experience. As team players are collaborative being always positive in our daily challenges with Speed, Energy and Optimism.

Department: Retail

Major Responsibilities

People

• Work as part of Jet Set Team, providing support for colleagues across the store
• Take accountability for the personal self evaluation and performance as a Jet Set Ambassador
• Ensure image and grooming standards are aligned with brand policy
• Collaborate with management team on sales strategies, product knowledge, brand standards and selling service
• Practice and role model the company behaviors, ensuring effective use of the behavior tool kit

Service

• Lead by example as Jet Set Ambassador to ensure exceptional customer experiences to drive loyalty and repeat business.
• Maintain client communication through utilizing all available clienteling apps
• Proactively manage client database and utilize information to increase sales
• Maintain floor presence and lead by example
• Build and maintain good communication with management team to drive store performance

Sales

• Meet and exceed sales goals holding self accountable for the results
• Use of Product Knowledge packs to become a Selling Expert to advise our customers with passion and confidence
• Understand business results and opportunities to drive sales

Operations

• Ensure loss prevention and H&S guidelines are properly followed
• Ensure VM standards are executed following the guidelines : Highlight the importance of leveraging technology for inventory management, sales analysis, and customer engagement.

Job Requirements

• Excitement and enthusiasm to work in fast paced retail environment
• Collaborate and inspire all fellow team players working together to achieve results
• Technology proficient, knowledge and use of leveraging technology to drive sales and customer experience
• Fluent English preferable and strong communication skills

We are an Equal Opportunity Employer M/D/F/V — The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full‑time equivalency, while for hourly roles, the figures represent the applicable hourly rate.

Compensation Range: 0.00 - 0.00 EUR

About the Company

Michael Kors is a world‑renowned, award‑winning designer of luxury accessories and ready‑to‑wear. His namesake company, established in 1981, currently produces a range of products under Michael Kors Collection, Michael Kors, and Michael Kors Mens, including accessories, ready‑to‑wear, footwear, watches, jewelry, and a full line of fragrance products. Michael Kors stores are operated in the most prestigious cities in the world, including New York, Los Angeles, Chicago, London, Milan, Paris, Dubai, Seoul, Tokyo, Hong Kong, Shanghai, and Rio de Janeiro. In addition, Michael Kors operates digital flagships across North America, Europe, and Asia, offering customers a seamless omnichannel experience. At the center of it all is a designer who has created an enduring and iconic luxury lifestyle brand with a distinctive point of view and global reach. Michael Kors has a sharp focus on providing his customers with accessories and clothes that are consistently polished, chic, relaxed, and glamorous. Kors has also been the recipient of numerous industry awards and accolades within the fashion industry. The fashion designer also focuses on giving back. For more than 35 years he has been a passionate supporter of God’s Love We Deliver, a New York‑based non‑profit organization that cooks and delivers nutritious meals to people living with serious illnesses in and around New York City. In 2013, in a move to broaden his philanthropic efforts, Michael Kors launched “Watch Hunger Stop,” partnering with the United Nations World Food Programme (WFP) to help fight world hunger. Proceeds from annual special‑edition products and other targeted initiatives help provide food to children through WFP’s school meals program. To date, Michael Kors has helped WFP deliver over 35 million meals (and counting) to hungry children.

For more information on how Capri Holdings Group uses your personal data, please see our Applicant Privacy Notice.