Assistant Store Manager

Michael Kors; Firenze; Ibrido; EUR 32.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Cross-Brand Discounts & Private Sales

Vacation Allowance

Internal Mobility Across Capri Brands

Employee Assistance Program

Descrizione del lavoro

Michael Kors is seeking an Assistant Store Manager for our Firenze, Italy location who will own store operations, lead a high-performing team, and help drive business results. You will build a proactive business strategy with the management team and ensure excellent customer experiences.

You will recruit, train, and coach staff, manage inventory and KPIs, and leverage technology to enhance sales. The role emphasizes leadership, collaboration, and adaptability in a fast-paced luxury retail

Competenze

• Proven retail and management experience in a fast-paced environment.
• Strong leadership and collaboration skills.
• Proficiency in leveraging technology to enhance sales and customer experience.

Mansioni

• Inspire, lead, and coach the store team to foster a culture of accountability and high performance.
• Support recruitment, training, and development to build a team of Michael Kors brand ambassadors.
• Lead by example on the sales floor, driving results and holding yourself and the team accountable.
• Analyze performance reports and implement action plans to exceed expectations.
• Manage the client database proactively to enhance customer engagement and increase sales.
• Collaborate on local customer events to generate additional revenue.
• Ensure consistent client communication using all available clienteling tools.
• Maintain inventory integrity through scheduled audits and bi-annual inventories.

Conoscenze

Retail management

Team leadership

Communication

Customer service

Data analysis

Clienteling tools

MS Office

Adaptability

English

Strumenti

Microsoft Office

Descrizione del lavoro

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! — ASSISTANT STORE MANAGER "I feel really lucky to be surrounded by such a great team. I’m not only grateful that they’ve helped me achieve my goals, but also that I can give them a place where they can achieve theirs." - Michael Kors

Who You Are:

You take ownership of store operations and team leadership, working collaboratively to drive business performance. As Assistant Store Manager, you share responsibility for building a high-performing team, meeting operational budgets, and developing a proactive business strategy alongside the management team. You bring strong communication skills, a collaborative mindset, and a positive, energetic approach to challenges.

What You’ll Do:

People

• Inspire, lead, and coach the store team to foster a culture of accountability and high performance.
• Support recruitment, training, and development to build a team of dedicated Michael Kors brand ambassadors.

Sales and Service

• Lead by example on the sales floor, driving results and holding yourself and the team accountable.
• Analyze performance reports and implement action plans to exceed expectations.
• Manage the client database proactively to enhance customer engagement and increase sales.
• Collaborate on local customer events to generate additional revenue.
• Ensure consistent client communication using all available clienteling tools.

Operations

• Maintain inventory integrity through scheduled audits and bi-annual inventories.
• Utilize company communication platforms effectively and take appropriate action on updates.

You’ll Need to Have:

• Proven retail and management experience in a fast-paced environment
• Strong leadership and collaboration skills
• Proficiency in leveraging technology to enhance sales and customer experience
• Ability to perform under pressure and adapt to a dynamic retail setting
• Excellent organizational, interpersonal, and follow-up skills with attention to detail
• Familiarity with retail KPIs and Microsoft Office
• Fluency in English and effective communication skill

What We Offer:

• Cross-Brand Discounts & Private Employee Sales – Enjoy exclusive savings across all Capri brands.
• Vacation Allowance – Recharge with paid time off throughout the year.
• Internal Mobility Across Capri Brands – Explore new career paths within the broader Capri network.
• Employee Assistance Program – Confidential support for mental, emotional, and financial wellbeing.

EMEA TALENT AQUISITION

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally- recognized protected basis prohibited by applicable law. M/D/F/V — The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate. Compensation Range: 32,000.00 - 80,000.00 EUR

Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, currently produces a range of products under Michael Kors Collection, Michael Kors, and Michael Kors Mens, including accessories, ready-to-wear, footwear, watches, jewelry, and a full line of fragrance products. Michael Kors stores are operated in the most prestigious cities in the world, including New York, Los Angeles, Chicago, London, Milan, Paris, Dubai, Seoul, Tokyo, Hong Kong, Shanghai, and Rio de Janeiro. In addition, Michael Kors operates digital flagships across North America, Europe, and Asia, offering customers a seamless omnichannel experience. At the center of it all is a designer who has created an enduring and iconic luxury lifestyle brand with a distinctive point of view and global reach. Michael Kors has a sharp focus on providing his customers with accessories and clothes that are consistently polished, chic, relaxed, and glamorous. Kors has also been the recipient of numerous industry awards and accolades within the fashion industry. The fashion designer also focuses on giving back. For more than 35 years he has been a passionate supporter of God’s Love We Deliver, a New York-based non-profit organization that cooks and delivers nutritious meals to people living with serious illnesses in and around New York City. In 2013, in a move to broaden his philanthropic efforts, Michael Kors launched “Watch Hunger Stop,” partnering with the United Nations World Food Programme (WFP) to help fight world hunger. Proceeds from annual special-edition products and other targeted initiatives help provide food to children through WFP’s school meals program. To date, Michael Kors has helped WFP deliver over 35 million meals (and counting) to hungry children.

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