Technical Sales Tiles & Engobes

Sibelco Group; Maranello; Ibrido; EUR 53.950 - 74.182; Tempo pieno

Descrizione del lavoro

Sibelco in Maranello, Italy, seeks a Technical Sales Manager - Tiles & Engobes to lead technical sales with a focus on ceramics and minerals. The role blends technical advisory responsibilities with direct customer engagement across Italy and international travel.

You will collaborate with Sales, Operations, Technical & Innovation, and Supply Chain teams, supporting trials, quality assurance, and market insights to drive growth. Fluency in English is required and relocation is considered.

Competenze

• Bachelor’s degree in Chemistry, Materials Science, or related field.
• Experience in a technical customer-facing role in ceramics or minerals.
• Strong problem-solving and product performance knowledge.

Mansioni

• Act as a trusted technical advisor to customers.
• Support product trials and implementation on site.
• Contribute to new business opportunities and growth projects.
• Work across functions in an international matrix organization.
• Build strong relationships with customer technical and production teams.

Conoscenze

Communication skills

Stakeholder management

Cross-functional collaboration

Analytical thinking

Formazione

Bachelor's degree in Chemistry or Materials Science

Descrizione del lavoro

Technical Sales Manager - Tiles & Engobes

Location: Maranello, Italy (Maranello Facility).

At Sibelco, we advance life through materials. For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialty industrial minerals. Our work powers progress across industries such as glass, ceramics, construction, coatings, polymers, and water purification. Beyond our materials, we’re proud of our commitment to sustainability, innovation, and empowering people from all walks of life to thrive and make a meaningful impact.

Location & Travel: Hybrid setup: 2 days per week in the Maranello lab/office; the remaining time split between customer visits, international travel, and home office. Customers are located across Italy, Spain, Turkey, Tunisia, Algeria, Egypt, Poland and other regions. The role involves frequent travel, approximately 8–10 days per month, including time spent on customer sites during trials and implementation phases. We are looking for someone who is already based near Maranello or willing to relocate. Candidates from other EU countries will also be considered, provided they are open to relocating and working from Italy.

Fluency in English is required.

Your Impact In this Role

• Customer Complaint Management
• Lead investigations and root cause analysis
• Implement corrective actions and follow up on execution
• Communicate findings and solutions to customers
• Quality & Product Performance
• Monitor product and plant quality trends
• Identify deviations and support resolution with Operations
• Prepare and share quality reports with internal teams and customers
• Customer Relationship Management
• Build strong relationships with customer technical and production teams
• Understand customer needs and production processes
• Support product trials and gather feedback
• Technical Support & Continuous Improvement
• Support customers and plants in problem solving
• Contribute to continuous improvement initiatives
• Ensure alignment on product specifications
• Market Intelligence
• Monitor market trends and competitor products
• Support leadership with insights to drive business decisions

What You Bring to the Table

• Bachelor’s degree in Chemistry, Materials Science, or a related field
• Experience in a technical customer‑facing role such as technical sales, technical support, production, process, or product quality within ceramics, tiles, industrial minerals or similar industries
• Strong understanding of product performance, quality and problem‑solving methodologies
• Ability to analyze customer issues and support root cause analysis
• Strong communication and stakeholder management skills
• Ability to work cross‑functionally with Sales, Operations, Technical & Innovation, Supply Chain and customers
• Analytical mindset with a practical, solution‑oriented approach
• Fluency in English is required; additional languages are a plus

About The Role

You will be part of a solid international technical sales team supporting customers across multiple ceramic markets.

This role offers a unique combination of technical depth and commercial exposure:

• Acting as a trusted technical advisor to customers
• Supporting product trials and implementation on site
• Contributing to new business opportunities and growth projects
• Working across functions in an international matrix organization

You will also collaborate closely with internal teams across Sales, Operations, Technical & Innovation and Supply Chain, acting as a key link between Sibelco’s products and customer needs.

Compensation

• The base salary range for this role is €53,950 – €74,182. The final remuneration will be determined based on skills, effort, responsibility and relevant experience. Additional compensation components and benefits will be discussed during the recruitment process.

Employee Type

Permanent