Technical Sales Engineer

Vertiv; Bologna; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading technology company in Castel Guelfo, Italy, is seeking a Technical Sales Senior Analyst to provide expert technical support and training for IT Systems products. This role involves working with Sales teams to deliver tailored solutions, coordinating with engineering teams, and building strong customer relationships. Ideal candidates should have a Bachelor's degree in engineering, at least two years of relevant experience in data center environments, and strong communication skills. The position fosters collaboration and innovation, making it essential to anticipate customer needs.

Competenze

• Minimum of 2 years' relevant experience with IT systems products.
• Experience in Datacenter environments or similar settings.
• Proficiency in local language and fluent English.
• Strong background in requirement engineering.

Mansioni

• Deliver expert technical support to customers and sales teams.
• Engage with third-party suppliers for technical solutions.
• Create presentations for customers showcasing product value.
• Train sales teams and customers on IT systems.

Conoscenze

Customer-centric mindset

Technical drawing skills

Communication and presentation skills

IT systems expertise

Proficient in Microsoft Word, Excel, PowerPoint

Fluent in English

Formazione

Bachelor's degree in engineering

Strumenti

Visio

CAD

Descrizione del lavoro

Job Description

We are currently seeking a Technical Sales Senior Analyst to join our dynamic team in Castel Guelfo (BO), Italy!

Deliver expert technical support and training to customers and Sales teams for IT Systems products and solutions, fostering a collaborative and innovative environment.

Take ownership of technical leadership in complex Multi-Line-of-Business projects and proactively coordinate with Application Engineering teams across departments.

Engage, support, and collaborate with third-party suppliers for technical solutions in Multi LOB projects, enhancing our solutions portfolio and ensuring seamless integration.

Offer pre-sales technical guidance to Sales teams in developing proposals, quotes, and tenders, ensuring customer needs are met with competitive and tailored solutions.

Provide strategic technical expertise for medium-scale projects and key accounts throughout EMEA and worldwide, working closely with Sales to drive our growth and impact.

Develop innovative and cost-effective applications for IT Systems products, customizing solutions to fulfill unique customer requirements when standard offerings are not sufficient.

Responsibilities

• Build and maintain strong relationships between Sales teams and Line of Business, encouraging collaboration and mutual growth.
• Serve as a trusted advisor, managing and maintaining relationships with customers, partners, and consultants across EMEA and worldwide.
• Attend customer meetings alongside Sales managers as a technical expert, providing valuable insights and expertise.
• Create engaging product and application presentations for customers and consultants, showcasing the value of our offerings.
• Regularly visit consultants, building meaningful relationships and collaborating to develop effective solutions.
• Deliver technical training for sales teams and customers, empowering them with valuable knowledge and skills.
• Organize and host events and webcasts to showcase Vertiv products and technologies, engaging diverse audiences and inspiring interest in our solutions.
• Collaborate with Product Management and Sales teams to provide feedback on current products and contribute ideas for new product development.
• Monitor the market for emerging trends and competitor activities, ensuring we remain at the forefront of industry innovation.
• Continuously develop your knowledge and expertise in IT SYSTEMS solutions, contributing to your professional growth and our collective success.

Qualifications

• Educational Background: Bachelor’s degree in engineering with a focus on electrical, electronics, telecommunication, or computer systems.
• Professional Experience: Minimum of 2 years’ relevant experience with IT SYSTEMS products and installation, particularly within Datacenter environments or similar settings.
• Desirable Additional Expertise: Experience in Thermal and Power systems, especially within Data Center or equivalent environments.
• Broader Industry Insight: Solid experience in adjacent markets and held similar positions.
• Language Skills: Proficiency in the local language and fluent English, both written and verbal.
• Strong IT Skills: Demonstrated expertise with Microsoft Word, Excel, and PowerPoint, coupled with a customer‑centric and sales‑oriented mindset.
• Communication & Presentation: Outstanding communication and presentation abilities.
• Requirement Engineering: Strong background in requirement engineering.
• Technical Drawing Skills: Proficiency in conceptualizing and creating technical drawings using Visio or CAD.
• Demonstrated commitment to understanding and anticipating customer needs.
• Extensive hands‑on experience with IT SYSTEMS products.

Equal Opportunity & Legal Notice

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail]. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.