Study Advisor Ferrara

Wall Street English Catania; Milano; In loco; EUR 13.000 - 20.000; Tempo pieno

Descrizione del lavoro

Wall Street English Italy is recruiting a Receptionist/Study Advisor in Ferrara to welcome clients and students, handle class bookings and follow-up, and contribute to service KPIs.

The ideal candidate has at least C1 English, excellent interpersonal skills, and is dedicated, dynamic, and well presented; willingness to work a flexible schedule and support students on their learning journey.

Competenze

• Minimum C1 level of English.
• Excellent interpersonal skills - patient, responsible, and empathetic.
• Dedicated and dynamic within a team environment.
• Inspiring and supportive to Students.
• Willingness to work a flexible schedule based on students’ needs.
• Well presented.
• Time spent in an English-speaking country an advantage.

Mansioni

• Welcoming clients and students to create a warm environment.
• Booking classes and carrying out follow-up with students.
• Contributing to reaching the service department KPI.
• Promoting good study habits and study discipline.
• Providing study advice and motivating students toward their learning objectives.
• Providing feedback on students’ progress to facilitate renewals and referrals.

Conoscenze

Interpersonal skills

Empathy

Team player

Professional presentation

Descrizione del lavoro

Wall Street English Italy is recruiting Study Advisors in Ferrara

Company Information

We are Wall Street English, the premier provider of English language instruction for individuals and corporate clients around the world. Our innovative blended learning method integrates the best of proven learning approaches to provide the most effective English language instruction available for adults. Founded in 1972, Wall Street English has over 350 learning centers located in 30 territories in Africa, Asia, Europe, Latin America, and the Middle East. We have provided instruction to over 3 million people with a current enrollment of over 200,000 students. Our mission is to help people Change Their Futures by achieving their dreams of learning English. For more information please look at: www.wallstreetenglish.com and www.wallstreet.it

Job Details

The Receptionist/Study Advisor reports to the Service Manager and is responsible for creating a warm and welcoming learning environment. The receptionist takes care of students’ class attendance and progress and is responsible for the educational support of the students during their course. The Study Advisor contributes to the students’ learning, motivates and gives feedback.

Duties Include

• welcoming clients and students
• booking classes and carrying out follow-up
• contributing to reaching the service department Key Performance Indicators.
• promoting good study habits
• providing study advice and motivating students towards their learning objective
• providing feedback on students’ progress to facilitate renewal and referral appointments

Your Profile

• Minimum C1 level of English
• Excellent interpersonal skills - patient, responsible, and empathetic
• Dedicated and dynamic within a team environment
• Inspiring and supportive to Students
• Willingness to work a flexible schedule based on students’ needs
• Well presented
• Time spent in an English-speaking country an advantage