Strategic Account Manager, Italy (Rome)

Wonderful Ltd.; Roma; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading technology firm based in Italy is looking for a Strategic Account Manager to drive enterprise sales and client relationships. The ideal candidate will own strategic accounts, enhance client success, and collaborate with teams to align products with business goals. Candidates should have solid experience in account management or consulting with fluency in English and Italian. This position offers an exciting opportunity to influence product direction and create long-term value in the Italian market.

Competenze

• 3-4 years of Account Management experience in a consumption-based company.
• 6+ years of experience in a top-tier consulting firm or startup.
• Exceptional communication skills, both written and spoken.
• At least 1 year working in the local market.

Mansioni

• Own and grow strategic accounts with enterprise clients.
• Build strong stakeholder relationships, aligning products with business goals.
• Drive product adoption and maximize client success.
• Collaborate with Product & Engineering on product improvements.
• Turn customer feedback into product direction.

Conoscenze

Account Management

Communication Skills

Strategic Thinking

Relationship Management

Fluency in English

Fluency in Italian

Descrizione del lavoro

Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.

Role Overview

We’re looking for a Strategic Account Manager who knows how to win in complex enterprise sales. You’ll be working shoulder-to-shoulder with our Country Manager in Italy, signing collaborations, expanding accounts, and creating long-term value for some of the largest enterprises in the Italian market. It's not about selling features—it’s about selling vision, transformation, and first‑mover advantage in a space that every enterprise will soon be racing into.

Responsibilities

• Own and grow strategic accounts, building and managing relationships with Wonderful’s enterprise clients
• Build strong relationships with stakeholders and decision‑makers to align Wonderful’s products with clients' business goals
• Drive product adoption and maximize client success and satisfaction
• Collaborate with Product & Engineering to help improve our product and shape upcoming features
• Turn customer feedback into product direction, influencing roadmap and solution design
• Expand Wonderful’s footprint by opening new doors and landing new enterprise customers

Requirements

• 3-4 years of Account Management experience in a consumption‑based company, or
• 6+ years of experience in a top‑tier consulting firm, or start‑up, or large software companies
• At least 1 year working in the local market
• Exceptional communication skills, written and spoken
• Experience in a startup in a hyper‑growth stage – a big plus
• Fluent in English and Italian
• Strong strategic thinking and relationship management skills