Store Supervisor - Lead Team & KPIs in Rome

Levi Strauss & Co.; Roma; Remote; EUR 28,000 - 38,000; Full time

Job summary

Levi Strauss & Co. in Roma, Italy is seeking a Store Supervisor to lead daily store operations and drive performance. You will support the management team, coach Stylists, and ensure a high standard of customer service.

You will monitor KPIs, implement sales targets, manage stock, payroll, and rota, and develop your team through training and product knowledge. If you are passionate about denim and brand values, apply today to join an iconic company.

Qualifications

• Passionate about Levi's brand and living its values.
• Strong customer service skills and experience in efficiently managing a team.
• A proven track record of developing and growing your team.
• Experience in working to and driving KPIs and sales targets within retail.

Responsibilities

• Support and deputise for the management team in delivering KPI's and profit opportunities.
• Implement daily and weekly sales targets for the store team to improve performance.
• Monitor KPIs and team performance through reporting and updates to the management team.
• Assist with store operations: stock management, payroll, admin and rota.
• Assist customers' journey by providing exceptional 1-2-1 service and putting the customer first.
• Inspire, motivate and develop the team through training, coaching and product knowledge.

Skills

Customer service

Team leadership

KPI management

Retail operations

Job description

Levi Strauss & Co. in Roma, Italy is seeking a Store Supervisor to lead daily store operations and drive performance. You will support the management team, coach Stylists, and ensure a high standard of customer service.

You will monitor KPIs, implement sales targets, manage stock, payroll, and rota, and develop your team through training and product knowledge. If you are passionate about denim and brand values, apply today to join an iconic company.