Store Supervisor - Full time

Levi Strauss & Co.; Roma; On-site; EUR 28,000 - 38,000; Full time

Job summary

Levi Strauss & Co. is seeking a Store Supervisor in Rome to lead a dynamic retail team. You will support and deputise for the management team, driving KPI performance, sales targets, and store operations while ensuring an outstanding customer journey.

The role emphasizes training and coaching the Stylist team, delivering results, and maintaining high standards of customer service in a flagship environment in Italy.

Qualifications

• Experience in customer service and leading a team.
• Ability to drive KPIs and sales targets in retail.
• Understanding store operations including stock, payroll and rota.
• Experience delivering 1-2-1 service and developing staff.

Responsibilities

• Support and deputise the management team in delivering KPIs and profit opportunities.
• Implement daily/weekly sales targets for the store team.
• Monitor KPIs and team performance via reports and updates.
• Assist with store operations: stock, payroll, admin, rota.
• Enhance the customer journey with excellent 1-2-1 service.
• Inspire and develop the team through training and product knowledge.

Skills

Customer service

Team leadership

KPI management

Store operations

Training & coaching

Job description

As a Store Supervisor at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers, whilst supporting and developing our Stylists.

Key parts of the role:

• Support and deputise if needed the management team in delivering KPI's and implementing profit opportunities
• Implement individual, daily and weekly sales targets for the store team to improve store performance
• Monitor KPIs and teams performance through running reports and updating the management team
• Assist with store operations such as stock management, payroll, admin and rota
• Assist with the customers journey by offering an exceptional 1-2-1 service and ensure the customer comes first
• Inspire, motivate and develop the team through training, coaching and product knowledge

Our ideal candidate:

• Passionate about the brand and living our values
• Strong customer service skills and experience in efficiently managing a teamA good track record of developing and growing your team
• Experience in working to and driving KPIs and sales targets within retail as well as a good understanding of store operations

As part of LSCo. you will be entitled to some incredible benefits, competitive salary and the opportunity to work for an iconic brand. As well as working for a much loved brand in a great working environment, you will also have the opportunity to develop on the skills needed for your future career at Levi Strauss & Co.

LOCATION

Via Del Corso, 00186 Roma, Italia

FULL TIME/PART TIME Full time

Our common thread:

We're originals. From day one, we've been doing it our way - creating our own drumbeat and building something that's different from the rest. That's why we're looking for people who are excited about finding their career fit and transforming the future. Because at Levi Strauss & Co., you can do what you love while staying true to who you are.