Store Manager - Romagnano

LVMH; Romagnano Sesia; In loco; EUR 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Loro Piana is seeking a Store Manager for its luxury boutique to deliver commercial targets and uphold brand standards across all client touchpoints. You will develop the team, drive inventory and VM, and ensure exceptional selling ceremonies while coaching staff and maintaining strict business controls.

Lead a high-performing team with strong coaching, communication and English skills, and relentlessly pursue excellence in service and client experience.

Competenze

• Minimum 3–5 years of experience as a Store Manager in a luxury boutique.
• Passion for products and for the Loro Piana brand.
• Strong knowledge of the retail and luxury sector.
• Strong coaching, communication, leadership, and team management skills.
• Advanced level of English.

Mansioni

• Act as a brand ambassador, embodying Loro Piana values and ensuring flawless brand expression in the store.
• Drive storytelling on heritage, savoir-faire and product uniqueness to strengthen brand desirability and conversion.
• Ensure a consistent client experience through selling ceremony standards and service excellence.
• Define store strategy and business development priorities, translating targets into clear action plans.
• Leverage market and competitor insights to identify opportunities and adjust commercial priorities.
• Govern inventory and visual merchandising to support availability, product rotation and store image consistency.
• Ensure operational planning, store operations and management, and audit readiness through strong compliance and internal controls.
• Build, lead and animate a high-performing team, ensuring effective team management and development.
• Coach on the floor and manage performance with clear objectives, feedback and recognition.
• Identify and develop talents, ensuring succession planning and capabilities growth for the management team.
• Drive engagement, inclusion and wellbeing through consistent communication, rituals and team care.
• Ensure workforce planning, scheduling and workload balance to support business needs and team sustainability.

Conoscenze

Coaching

Communication

Leadership

Team management

Descrizione del lavoro

The SM is accountable for delivering commercial targets and store P&L by defining and executing the store strategy and roadmap. Drives elevated client experience and consistent brand standards across all touchpoints, ensuring excellence in selling ceremony standards, visual merchandising and service. Develops the team, setting clear priorities, monitoring performance and ensuring accountability over time. Governs store operations with a strong focus on operational excellence, compliance and internal controls, taking timely action to sustain performance and mitigate risks.

Job responsibilities

Brand & Desirability Experience

• Act as a brand ambassador, embodying Loro Piana values and ensuring flawless brand expression in the store.
• Drive storytelling on heritage, savoir-faire and product uniqueness to strengthen brand desirability and conversion.
• Ensure a consistent client experience through selling ceremony standards and service excellence.

Business & Operational Impact

• Define store strategy and business development priorities, translating targets into clear action plans.
• Leverage market and competitor insights to identify opportunities and adjust commercial priorities.
• Govern inventory and visual merchandising to support availability, product rotation and store image consistency.
• Ensure operational planning, store operations and management, and audit readiness through strong compliance and internal controls.

People Growth & Care

• Build, lead and animate a high-performing team, ensuring effective team management and development.
• Coach on the floor and manage performance with clear objectives, feedback and recognition.
• Identify and develop talents, ensuring succession planning and capabilities growth for the management team.
• Drive engagement, inclusion and wellbeing through consistent communication, rituals and team care.
• Ensure workforce planning, scheduling and workload balance to support business needs and team sustainability.

Profile

• Minimum 3–5 years of experience as a Store Manager in a luxury boutique
• Passion for products and for the Loro Piana brand
• Strong knowledge of the retail and luxury sector
• Strong coaching, communication, leadership, and team management skills
• Advanced level of English

Additional information

Originally from Trivero in northern Italy, the Loro Piana family began trading wool in the early 1800s. In 1924, Pietro Loro Piana founded Ing. Loro Piana & C., the current company. Pietro’s nephewFranco took over in 1941, and after the war the firm began to establish its reputation as a supplier of premium wool and cashmere textiles for a growing haute couture industry, both home and abroad. In the 1970s, Sergio and Pier Luigi Loro Piana took up the reins, diversifying into luxury goods and developing an international retail arm. Now the world’s foremost cashmere processor, Loro Piana prides itself on sourcing the very finest, rarest raw materials the world has to offer, including unique cashmere from baby goats in northern China and Mongolia, vicuña from the Andes,extra-fine Merino wool from Australia and New Zealandand lotus flower fiber from Myanmar. The company draws on both time-honored traditions and state of the art technology to offer its discerning customers products that are renowned for their peerless quality. All of the company’s collections of ready-to-wear garments and accessories are made in Italy to the highest standards of craftsmanship and sartorial excellence.

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