Client Advisor - Emporio Armani - Linate Airport

Giorgio Armani; Lombardia; On-site; EUR 30,000 - 38,000; Full time

Job summary

Giorgio Armani Group at Linate Airport in Milan is seeking a Client Advisor to embody the brand philosophy, deliver exceptional service, and uphold the boutique’s premium image.

You will build client loyalty, meet KPIs, ensure stock replenishment, and communicate with confidence in English. A passion for fashion and strong interpersonal skills are required.

3+ years experience in fashion, a higher education diploma or degree, and a collaborative spirit round out the profile.

Qualifications

• 3+ years of experience in a luxury fashion role.
• Diploma or degree required.
• Fluent in English.
• Excellent communication and interpersonal skills.
• Team player.

Responsibilities

• Offer an outstanding Client Experience.
• Build client loyalty and engage potential, new or existing clients.
• Monitor your own performance and achieve KPIs.
• Provide an impeccable image of the boutique.
• Ensure product maintenance and replenishment on the floor and in the warehouse.

Skills

Customer service mindset

Clienteling

Team spirit

Communication skills

Interpersonal skills

Attention to detail

Education

Higher education diploma or degree

Job description

Descrizione lavoro:

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.

Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. The Armani style, in expressing a precise vision – down to the most minute detail, is a style in the truest sense of the word: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears.

Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values through style. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.

Context and purpose of the job:

Within the Emporio Armani store in Linate Airport, you will join the team as Client Advisor. In particular, you will reflect the brand philosophy and be characterised by professionalism, attention to detail and technical knowledge.

Responsibilities:

• Ensure excellence by offering an outstanding Client Experience
• Build client loyalty, engaging potential, new or existing clients
• Monitor your own performance, achieving the assigned KPIs
• Provide an impeccable image of the boutique
• Ensure product good maintenance, replenishment on the floor, knowing the warehouse stock of all categories to ensure re-stock shelves and maximize sales

Requirements

Must have skills:

• 3+ yearof experience in the same role, possibly within the Fashion & Luxury industry
• Higher education diploma and/or degree
• Fluent knowledge ofEnglish
• Strong interest and passion for the fashion industry
• Excellent communication and interpersonal skills
• Team spirit

Nice to have skills:

• Mastery of clienteling activities
• Fluency in any other language apart from Englishis surely appreciated

We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.