Store Manager

Azienda Anonima Retail; Roma; On-site; EUR 35,000 - 40,000; Full time

Job summary

Azienda Anonima Retail in Roma is seeking a Store Manager to launch and lead a high-performing team, delivering the brand vision and achieving sales targets. The role focuses on exceptional in-store experience, people leadership, and operational excellence.

Key requirements include 5 years in store management in premium or luxury retail, strong customer service, and fluent English. The role is full-time, with a salary package of €35,000–€40,000 gross annually.

Qualifications

• At least 5 years of relevant experience as a Store Manager in a ready-to-wear retail brand, premium or luxury level.
• Proven ability to lead a high-performing team and deliver outstanding customer service.
• Strong communication skills and ability to collaborate with senior management.

Responsibilities

• Promote and deliver excellent in-store customer experience.
• Ensure the team understands customer needs and provides high-quality service.
• Oversee store operations, inventory management and cash handling per policy.
• Lead, inspire and develop the store team to maintain energy, motivation and teamwork.
• Monitor sales analytics and set targets with the team, reporting progress regularly.

Skills

Leadership

Customer service

Communication

Team management

Fluent English

Job description

For our flagship store in Roma, we’re looking for a Store Manager to kick off, manage, and lead a high-performing team to ensure the best level of customer experience, deliver the brand’s vision, and achieve sales targets.

Key Responsibilities

• Promote and delivers excellent in customer in-store experience;
• ensure that the team understands customer needs, providing consistently high-quality service;
• ensure the team’s excellence in selling techniques and styling ability;
• be active and present on the shop floor, acting as a role model and engaging with customers and team members.

Drive for results

• Monitor and analyze sales analytics, budgets, and forecasts to optimize performance;
• provides clear daily, weekly monthly sales targets with the team, as well as each individual team member, and follows up regularly on achievement;
• provide hierarchy with clear and regular insights regarding the store performance.

Store Management

• Oversee daily store operations, including inventory management and cash handling, in compliance with company policies;
• communicates efficiently within the company, about the store needs for support in order to perform better, as well as opportunities for business acceleration;

People leadership

• Lead, inspire and support the store team, fostering high energy,motivation and a strong spirit of teamwork;
• foster a culture of constructive feed-back in the team;
• ensure the company’s policies are understood and adopted by all team members.

Knowledge, Skills & Abilities Required

• At least 5 years of relevant experience as a Store Manager in a ready-to-wear retail brand, premium or luxury level;
• experience in all aspects of store management and exceptional customer-oriented interactions, with the aim of creating outstanding customer service experiences and relationships;
• leadership skills and the ability to build, manage, and collaborate within a team, paired with proven organizational abilities;
• strong communication skills, effective in interacting with the team, colleagues, and senior management;
• fluent in English ((knowledge of additional languages will be considered a plus).

Offer Conditions

• Working hours: Full-time
• Level I under the Italian National Collective Bargaining Agreement for Employees in the Tertiary, Distribution and Services Sectors (CCNL Commercio – Confcommercio).
• Salary Package: Approximately €35.000–€40.000 gross annual salary (RAL), depending on the overall assessment of the candidate’s profile and experience.