Store Manager

K-Way; Milano; On-site; EUR 45,000 - 65,000; Full time

Job summary

K-Way is seeking a Store Manager for our brand new Milan store to lead a high-performing team and deliver the brand’s vision while achieving sales targets.

You will manage daily operations, inventory, and customer experience on the shop floor, recruit and develop staff, and drive results through effective selling, service, and leadership.

Qualifications

• At least 5 years of relevant experience as a Store Manager in premium or luxury ready-to-wear retail.
• Experience in all aspects of store management with a focus on customer service.
• Experience opening new stores is appreciated.
• Leadership skills to build and manage a team.
• Strong communication skills with senior management.
• Fluent in Italian and English.

Responsibilities

• Promote and deliver excellent in-store customer experience.
• Ensure the team understands and caters to customer needs with high-quality service.
• Maintain selling techniques and styling ability across the team.
• Be active on the shop floor, serve as a role model, and engage with customers and teammates.
• Monitor and analyze sales analytics, budgets, and forecasts to optimize performance.
• Set daily, weekly, and monthly sales targets with the team and follow up on achievements.
• Provide management with regular insights on store performance.
• Oversee daily store operations, including inventory management and cash handling.
• Communicate store needs for support and opportunities for business acceleration.
• Lead, inspire and support the store team with a high-energy, collaborative culture.

Skills

Store management

Leadership

Customer service

Communication

Italian/English

Team motivation

Sales analytics

Inventory control

Cash handling

New store openings

Job description

BasicNet is the first marketplace in the clothing industry that owns several well-known brands in the apparel, footwear, and accessories market, including Kappa®, Robe di Kappa®, Jesus® Jeans, Superga®, K-Way®, Sebago®, Briko® and Sabelt®. Headquartered in Turin, Italy, the company operates on intangible aspects through a global network of licensees who produce and distribute its products, and offers various services to its network, such as research, development, global marketing, and information technology.

About K-Way

K-Way is a well-known brand for adventure seekers and outdoor enthusiasts. Born in the heart of Paris in 1965, the brand revolutionized the rainwear market by introducing the world's first lightweight and waterproof jacket that could be conveniently folded into a small pouch

More at www.k-way.com

Who We're Looking For

For our brand new K-Way store in Milan, we’re looking for a Store Manager to kick off, manage, and lead a high-performing team to ensure the best level of customer experience, deliver the brand’s vision, and achieve sales targets.

Key Responsibilities

• Promote and delivers excellent in customer in-store experience;
• ensure that the team understands - and caters to - customer needs, providing consistently high-quality service;
• ensure the team’s excellence in selling techniques and styling ability;
• be active and present on the shop floor, acting as a role model and engaging with customers and team members.

Drive for results

• Monitor and analyze sales analytics, budgets, and forecasts to optimize performance;
• provides clear daily, weekly monthly sales targets with the team, as well as each individual team member, and follows up regularly on achievement;
• provide hierarchy with clear and regular insights regarding the store performance.

Store Management:

• Oversee daily store operations, including inventory management and cash handling, in compliance with company policies;
• communicates efficiently within the company, about the store needs for support in order to perform better, as well as opportunities for business acceleration;

People leadership:

• Lead, inspire and support the store team, fostering high energy,motivation and a strong spirit of teamwork;
• foster a culture of constructive feed-back in the team;
• ensure the company’s policies are understood and adopted by all team members.

Knowledge, Skills & Abilities Required

• At least 5 years of relevant experience as a Store Manager in a ready-to-wear retail brand, premium or luxury level;
• experience in all aspects of store management and exceptional customer-oriented interactions, with the aim of creating outstanding customer service experiences and relationships.
• previous experience in managing the opening of new stores is appreciated.
• leadership skills and the ability to build, manage, and collaborate within a team, paired with proven organizational abilities;
• strong communication skills, effective in interacting with the team, colleagues, and senior management;
• fluent in both Italian and English.

K-Way is committed to creating a supportive and motivating work environment, promoting collaboration and open dialogue, welcoming every voice and idea. In addition, K-Way offers opportunities for professional and personal development, providing the resources and tools necessary for growth and success.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Retail Apparel and Fashion

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