Store Deputy Sales Manager

Inter IKEA Systems B.V.; Corsico; In loco; EUR 36.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discount

Bonuses

Corporate discounts

Canteen / affordable meals

Descrizione del lavoro

Inter IKEA Systems B.V. is seeking a store leadership professional to drive excellent customer experiences across channels in Lombardy, Corsico. The role involves leading a structured team, implementing action plans, and focusing on profitability while aligning with local market needs and IKEA values.

You will mentor staff, manage budgets, and ensure staff readiness to serve customers, with emphasis on cross-channel relevance and sustainability commitments.

Competenze

• Proven experience leading teams and developing people.
• Strategic thinker with a customer-focused mindset.
• Experience setting and following up action plans and budgets.
• Understanding of profit and loss and impact of departmental actions.
• Ability to tailor strategies to local markets and multichannel retail.

Mansioni

• Support Sales Manager to deliver a consistent, seamless customer experience across channels.
• Ensure correct staffing levels and availability across shifts to run shops effectively.
• Contribute to the commercial action plan and country priorities to maximize sales and profitability.
• Implement country priorities and share effective solutions for multichannel retail.
• Monitor KPIs and costs, act on deviations, and optimize store performance.
• Motivate and develop team members, set clear goals, and build succession plans.
• Align with IKEA social and environmental commitments in daily operations.

Conoscenze

Leadership

People development

Customer focus

Business-minded

Action planning

P&L understanding

Local market knowledge

English

Italian

Descrizione del lavoro

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

WHAT YOU'LL BE DOING DAY TO DAY:

• Support your Sales Manager in creating a consistent, seamless positive customer experience through all channels by ensuring that your department is always striving to fulfil the needs of customer
• Ensure that your leaders have the right number of colleagues in the right place at the right time to run their shops successfully and ensure their team is ready and available to serve customers and help them buy
• Support the delivery of commercial action plan for your store; taking input from the team and the matrix manager to ensure the department supports the achievement of the agreed goals for the country, maximizing sales and generating sustained long-term profitability
• Support the successful implementation of country priorities and the sharing and implementing of good solutions. Ensure your leaders understand the multichannel retail environment they are working in and know how to use this in the best and most commercial way for different customers
• Know your local market potential and work with your team and other functions to ensure your store is locally relevant throughout the different sales channels
• Follow up your financial goals, KPIs and costs, and act on deviations
• Analyse the qualitative performance of your store using IKEA research tools to improve the IKEA mechanical sales system and easy buying process through all channels
• Motivate and develop team members by agreeing clear goals, expectations and conducting follow-ups. Secure competent and high-performing teams and leaders who inspire and empower every co-worker to recognize and understand their contribution
• Identify and develop the many talents within the department to secure succession planning
• Understand the IKEA social and environmental commitments and know how you can contribute to sustainability

WHAT YOU'LL NEED TO HAVE:

• Solid experience of leading a well-structured team and developing people with good results
• Ability to make things happen by championing flexibility, speed and simplicity
• Ability to lead business through people by demonstrating strong leadership capabilities
• Business-minded and result-driven with a customer focus
• Experience of setting and implementing action plans, budgets and following up goal
• Understanding of profit and loss and how to affect its result through departmental actions
• Experience of taking commercial decisions based on local market information.
• Ability to communicate in English and Italian

WORKING WITH US HAS ITS REWARDS:

• Structured HR processes to support you in your growth (onboarding, training, coaching sessions, internal recruitment opportunities, etc)
• Wellbeing Offering, including an Employee Assistance Program (EAP) that provides you with immediate and confidential support for any concerns related to your daily life.
• Healthy and affordable food: you will have access to a corporate canteen and will be able to enjoy a complete meal for just over 1€
• Employee discount: 15% on the purchase of IKEA products for personal use
• IKEA Vouchers for the most important moments in your life (marriage, cohabitation, birth or adoption of a child)
• Corporate discounts: you’ll have access to portal dedicated to our co-workers to enjoy discounts for different activities such as travel, leisure, technology and more
• Bonuses: we believe that everyone's contribution is needed to achieve (and exceed!) our goals. Every year all the co-workers can be rewarded for how we develop our business together

WHAT WE OFFER

Permanent contract classified at Level 1 under the Italian National Collective Labour Agreement for Modern Organized Distribution. The annual gross salary for this position starts from €40.500.

We believe in valuing everyone’s unique contribution, which is why the final compensation package will be defined based on the candidate’s experience, skills, professional background and overall qualifications in line with internal equity principles and the specific scope of the role.

WE CARE FOR PEOPLE

At IKEA we cultivate an inclusive work environment where everyone feels welcomed, accepted, respected, acknowledged for its uniqueness and where we work together in a supportive climate regardless age, gender, religion, sexual orientation, family situation and ability.

Our recruitment process may include recorded video interviews, digital platforms, and assessments (e.g., logical–numerical or aptitude tests). If you have a disability or any specific needs you’d like us to be aware of, please feel free to share this with us during your first contact with our recruitment team. We’ll make sure you receive the support and accessibility you need to fully engage in the process.