Sre Expert

ING Bank N.V., Milan branch; Milano; On-site; EUR 43,200 - 52,800; Full time

Benefits offered by this job

Flexible Smart Working

Competitive Base Salary

Meal Vouchers

Health Insurance

Pension Fund

Training Opportunities

Job summary

ING Bank N.V., Milan branch is seeking an SRE Specialist to enhance software reliability and governance in a hybrid work environment. You'll work closely with development teams, ensuring compliance with reliability standards and leading incident management processes.

The position requires over 4 years in software engineering or SRE, strong expertise in SLOs/SLIs, and proficiency with monitoring tools. The annual salary starts at €48,000 with additional performance-based bonuses and a range of employee benefits, including flexible working conditions.

Qualifications

• 4+ years of experience in Software Engineering, SRE, or Technical Product Management.
• Strong understanding of the software development lifecycle.
• Expertise in establishing SLOs/SLIs and error budget policies.

Responsibilities

• Define, track, and enforce Service Level Objectives across development teams.
• Partner with software architects to ensure reliability and security standards.
• Oversee the post‑mortem process for incidents.

Skills

Software Engineering

SRE

Technical Product Management

Distributed Systems Architecture

Cloud-Native Patterns

CI/CD Pipeline Management

Monitoring and Logging

Exceptional Communication Skills

Tools

Prometheus

Datadog

OpenTelemetry

Job description

What You’ll Do

As an SRE Specialist with a focus on development, you will act as a strategic partner and quality gatekeeper for our software development teams. Your responsibilities include:

• Reliability Governance: Define, track, and enforce Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Error Budgets across development teams.
• Architectural Review: Partner with software architects during the design phase to ensure new features comply with reliability, scalability, and security standards.
• Development Quality Gates: Define and enforce quality gates within the CI/CD pipeline, ensuring no software is deployed to production without meeting reliability criteria.
• Incident & Problem Management: Oversee the post‑mortem process, ensuring development teams prioritize bug fixes and architectural changes identified during incidents.
• Chaos Engineering & Testing: Design chaos engineering scenarios and game days to validate system resilience, guiding developers on how to improve their code.
• Toil Reduction Strategy: Analyze development workflows to identify systemic inefficiencies and guide teams on how to automate operations.

Requirements

• 4+ years of experience in Software Engineering, SRE, or Technical Product Management with a strong understanding of the software development lifecycle.
• Solid understanding of distributed systems architecture, microservices, and cloud‑native patterns (AWS, Azure, or GCP).
• Strong expertise in establishing SLOs/SLIs, error budget policies, and continuous improvement frameworks.
• Familiarity with monitoring, logging, and tracing concepts (e.g., Prometheus, Datadog, OpenTelemetry).
• Exceptional communication and negotiation skills, with the ability to influence engineering practices and mentor developers without direct authority.
• Nice to have: experience implementing ITIL, Agile, or DevOps practices at scale; certification in Cloud Architecture or Agile Project Management; prior experience as a Tech Lead or Engineering Manager.

Compensation & Benefits

Contract type & work conditions
Permanent employment contract, full time (37 hours per week), located in Milan (hybrid).
Salary
Annual base salary starting from 48,000€; variable remuneration in line with applicable remuneration policies, with targets based on role, outcomes, and performance.

Benefits

• Flexible Smart Working
• Competitive base salaries and performance‑based bonuses
• Meal vouchers and corporate restaurant access
• Health insurance and accident insurance
• Pension fund and welfare plan
• Diverse cultures and innovative mindsets
• International environment and talent program
• Commitment to sustainability and training opportunities
• Health and well‑being support and special day off for birthday
• Free water and coffee at the office

EEO Statement

We are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.