Sr Account Manager QCommerce Italy

Glovo Group; Lombardia; Hybrid; EUR 65,000 - 90,000; Full time

Job summary

Glovo Group is seeking a Senior Account Manager for Q-Commerce to own and grow a strategic partner portfolio across high-demand categories. You will drive revenue growth, negotiate promotions, and optimize catalog performance while building long-term partnerships with leading brands.

You will lead reports on KPIs, craft joint business plans, and collaborate with teams to maximize visibility and impact across Glovo’s platform.

Qualifications

• Commercial mindset and ability to translate data into growth actions.
• Experience managing partner relationships and driving revenue growth.

Responsibilities

• Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (partner meetings and business reviews).
• Evaluate, follow up, and build reports on your portfolio and KPIs periodically, taking targeted actions to hit your goals and company OKRs.
• Design and execute joint business plans to grow partner accounts through promotional negotiations, marketing activations, and catalog performance (top-selling items, AOV, conversion rate, cross-selling, and upselling).
• Ensure Glovo provides the best offering by securing high‑value partnerships.
• Optimize Glovo’s visibility through collaborative marketing actions with partners.
• Grow revenue through commercial renegotiations and asset monetization.
• Analyze, build action plans for, and re‑engage churned and inactive partners.
• Enhance operational efficiency across partner accounts to ensure consistent, high‑quality customer delivery.
• Actively collaborate and share best practices with teammates in a supportive environment focused on continuous development and shared impact.

Skills

Commercial acumen

Data-driven

Partnership growth

Job description

Job Ref ID:JR0088284

Ready to redefine how people access daily essentials? As a Senior Account Manager for Q-Commerce, you’ll own and grow one of Glovo’s most exciting and dynamic spaces — partnering with top brands and driving rapid expansion across high-demand categories like pharmacies, beauty, pet care, and beyond.

You’ll be the driving force behind partner growth, commercial performance, and long-term success. This is your opportunity to build something big, fast: high autonomy, high impact, and a clear voice at the table as we shape the future of on-demand retail.

If you're commercially sharp, data-driven, and love scaling partnerships from the ground up — this role’s got your name on it.

THE JOURNEY:

• Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (partner meetings and business reviews).

• Evaluate, follow up, and build reports on your portfolio and KPIs periodically, taking targeted actions to hit your goals and company OKRs.

• Design and execute joint business plans to grow partner accounts through promotional negotiations, marketing activations, and catalog performance (top-selling items, AOV, conversion rate, cross-selling, and upselling).

• Ensure Glovo provides the best offering by securing high‑value partnerships.

• Optimize Glovo’s visibility through collaborative marketing actions with partners.

• Grow revenue through commercial renegotiations and asset monetization.

• Analyze, build action plans for, and re‑engage churned and inactive partners.

• Enhance operational efficiency across partner accounts to ensure consistent, high‑quality customer delivery.

• Actively collaborate and share best practices with teammates in a supportive environment focused on continuous development and shared impact.