Solutions Consultant, Italy

Dormont Manufacturing Co; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Generous paid time-off policy

Virtual onboarding

Lifestyle allowance

Employee stock options

Descrizione del lavoro

Dormont Manufacturing Co is seeking a Solutions Consultant to join our Southern Europe team in Milano. In this pivotal role, you'll help prospective customers understand the value of Contentsquare's analytics platform, leveraging your deep understanding of customer experience and data-driven strategies.

We value individuals passionate about storytelling and analytics to drive impactful solutions. The role requires fluency in Italian and English, along with experience in enterprise SaaS.

Competenze

• 5+ years of experience in enterprise SaaS, including 3+ years in pre‑sales or solution consulting.
• Fluency in Italian and English, both written and verbal.
• Demonstrated expertise in analytics or digital experience platforms.
• Comfort using AI tools for research and content creation.

Mansioni

• Design and deliver storytelling-based product demos.
• Lead discovery sessions and technical deep dives.
• Own and execute Proof of Value engagements.
• Advise customers on digital experience strategies.
• Engage technical stakeholders on data strategy.

Conoscenze

Customer behavior analysis

Data-driven storytelling

Presentation skills

Analytical mindset

Collaboration

Strumenti

HTML

JavaScript

APIs

SDKs

Tag Management

Descrizione del lavoro

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

About the role

Contentsquare is seeking a Solutions Consultant to join our Southern Europe team, focusing on Italy. As a trusted advisor throughout the sales cycle, the Solutions Consultant plays a pivotal role in shaping how prospective customers understand the power of our digital experience analytics platform. This role combines a passion for customer experience (CX), data‑driven decision‑making, and strategic storytelling to clearly articulate the value Contentsquare brings to leading brands across industries. Our Solutions Consultants are the bridge between technical possibility and business value. They blend the art of persuasive storytelling with the science of analytics, helping customers envision and realize the impact of Contentsquare on their digital strategy. From discovery to demo, they drive confidence in our solution by aligning customer challenges to real‑world use cases and measurable outcomes.

What you’ll do

• Design and deliver immersive, storytelling‑based product demonstrations that showcase Contentsquare’s value across web, mobile, and app experiences
• Lead discovery sessions and technical deep dives, leveraging frameworks like Command of the Message and MEDDPICC to uncover and align to prospect pain
• Own and execute Proof of Value (PoV) engagements that emphasize business impact, insight delivery, and time to value
• Partner daily with Account Executives, Marketing, Product, and Customer Success to ensure a seamless and value‑driven buying journey
• Advise customers on their digital experience strategies, including behavioral analytics, content optimization, and conversion insights
• Leverage Contentsquare’s AI‑powered capabilities — including behavioral anomaly detection, automated insights, and session intelligence — to build compelling, outcome‑focused narratives for prospects
• Engage technical stakeholders on architecture, SDK deployment, tag governance, data strategy, and integration best practices
• Scope and guide platform evaluations, helping prospects connect the dots between behavioral data and business outcomes
• Stay sharp on industry trends and product updates to act as a trusted domain expert internally and externally
• Use AI tools actively in your day‑to‑day workflow (research, demo prep, synthesis, follow‑up) to work at the pace and quality modern enterprise sales demands
• Share product feedback and emerging requirements from the field with Product and Engineering to influence roadmap

Who You Are

• You have deep curiosity about customer behavior, user experience, and data‑driven storytelling
• You are genuinely curious about AI — both as a product differentiator you can speak to credibly, and as a productivity tool you’ve already integrated into how you work
• You love giving a demo that inspires and leaves your audience with no doubt about the value you deliver
• You bring an analytical mindset and a passion for solving complex problems in elegant, consultative ways
• You thrive in fast‑paced, highly collaborative environments and enjoy building new playbooks
• You value pre‑sales excellence, coaching, and frameworks that drive consistent execution and scale

About you

• 5+ years of experience in enterprise SaaS, including 3+ years in pre‑sales, solution consulting, or technical sales
• Fluency in Italian and English language (written and verbal)
• Demonstrated domain expertise in analytics, digital experience platforms, or adjacent MarTech/UX technologies
• Technical proficiency in web and mobile app technologies (HTML, JS, APIs, SDKs, Tag Management, mobile frameworks, etc.)
• Familiarity with data collection strategies, privacy regulations, and integration architectures
• Outstanding communication and presentation skills—comfortable translating complexity for both technical and executive audiences
• Experience with structured sales methodologies like Command of the Message and MEDDPICC
• Demonstrated comfort using AI tools (e.g. ChatGPT, Copilot, Gemini, or equivalent) in a professional context — for research, content creation, or workflow acceleration

Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees’ needs.

• Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
• Work flexibility: hybrid and remote work policies
• Generous paid time‑off policy (every location is different)
• Lifestyle allowance
• A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
• Every full‑time employee receives stock options, allowing them to share in the company’s success
• We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
• And more benefits tailored to each country

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.

Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

Contentsquare may use AI‑assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.