Solution Consultant

TNS Inc.; Milano; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Relocation opportunities

Competitive salaries

Job summary

TNS Inc. is seeking a Solutions Consultant to bridge product, technology and sales for payment solutions. You will engage customers, capture requirements, and design customised service offerings across markets.

Responsibilities include supporting pre/post-sales activities, creating technical proposals, and working with engineering to deliver scalable solutions. The role emphasizes high EQ, strategic thinking, and collaboration with Sales and Customer Success teams.

Qualifications

• Experience in integrating payment solutions with enterprise systems.
• Ability to translate customer needs into technical and business requirements.
• Strong communication to align product, technology and sales.

Responsibilities

• Support Sales teams to define solution scope and delivery.
• Produce technical proposals and cost models for opportunities.
• Lead solution design sessions with customers and internal teams.
• Collaborate with engineering to design scalable, cross-market solutions.

Skills

Data Networking

Payments Exposure

SDWAN

Networking

Education

CCxx/NSE Certifications

Tools

Cisco

Fortinet

Teltonika

VMware

AWS

Google Cloud

Azure

Cisco Umbrella

Job description

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!

Overview

The Applications/Systems Engineering area is responsible for technical pre/post-sales support. Includes customized application engineering and solutions, implementation, training, and maintenance. Assesses application of firm products to meet customer needs. May prepare product specifications for development and implementation of client solutions.

Responsibilities

Role Definition The Solutions Consultant is responsible for the support of a solution designed sale to provide customised service solutions for high potential opportunities and strategic client accounts. The Roles requires Customer engagement with growth and learning for you to gain and conduct in-depth discovery sessions that lead to a solution-based sale of products and services Progression to help in the creation of business, functional and technical requirements demonstrate to the client our ability to deliver these services, solutions that met or exceed expectations. Support for you to execute on the processes and behaviors that will result in the sales of these new services. Learning geared for you to digest and absorb the training materials that help you facilitate the execution of solution design sessions.

Experience for the Role

Technical Knowledge with a significant period in the role of a Solution Consultant Product to Solution Enabler – Ability to form a solution from the current product portfolio to achieve the customer need. Problem Solver. Proven ability to conceptualise customised solutions and sell these solutions to the customer. Technically aware. Experience within a Payments environment. Exposure across multiple payments environments related to the region. Logical planning and work co-ordination. Strong capacity to communicate and drive alignment on common objectives to meet business objectives for both customer and internal Collaborator. Proven ability to work with sales representatives and sales delivery teams to accelerate revenue.

Customised Solution

You serve as the bridge between the product, technology, and sales departments to create service solutions that are achievable and profitable. You work with Sales and Customer Success teams to conceptualise, design, sell and assist with implementation of customised solutions. You produce technical solutions that showcase our value and knowledge of a solution over standard solutions. You work with the Engineering teams to design new solutions that are scalable and address common problems across markets. High-EQ Communicator and Talent Can judge well, both what to say and how to say it based on the situation presented. Your presence at TNS makes others want to join one of the best companies in the world.

Technical Skills Background

Connect – Payment Connectivity - Skill/Knowledge Level for Role – High 8+ Years Data Networking related to Payment Services and Solutions Experience covering the following key subjects IP Based Access Services, Local and Wide Area Networking Layer 2 services – Ethernet, VLAN’s Layer 3 VPN services and IP Based services Knowledge of Software Defined WAN Services (SDWAN) – Fortinet Product Skill set Strong knowledge of vendor hardware Cisco, Fortinet and Teltonika and Virtual Access Products Any relevant technical qualifications CCxx, NSE etc Access IP Services covering Broadband FTTC/FTTP and Ethernet based services Wireless –4G/5G Services Internet based services VPN (Virtual Private Network) and TLS Cisco Umbrella, ZTNA Services Understanding of:- Firewalls – Fortigate and Cisco IP Addressing, Network Address Translation, IP SLA and Quality of Service Profiles Cloud based services – AWS, Google Cloud and Azure Additional require knowledge of the following: - F5 Products Linux – Command Line Level understanding VmWare Platforms

Desirable Experience for Payment Services

High Industry awareness Understanding of industry standards and Market trends for the Italian and European Payments Market Security standard PCIDSS P2PE Terminal standards DDOS mitigation Message Specifications based on ISO and Nexo variants

Qualifications

Additional Requirements Accept - Payment Acceptance – Skill/Knowledge Level for Role – Medium – Desirable Orchestration – Transaction via Platform - Skill/Knowledge Level for Role - Medium – Desirable

Role Requirements

Provide support to Sales Teams for the following elements – Solution Consultant Remit Knowledge of TNS product and solution capabilities for payment solutions Support Sales presentations and meetings with new and existing customers Provide and maintain regular contact with TNS’ customers Provide support for customer responses to RFP’s/RFI’s Knowledge of TNS’ customer base and the Payment market for the relevant country and region Advise and recommend products and solutions relevant to a given customer Production of technical proposals for Sales opportunities Production of cost models for Sales opportunities Production of technical requirements for internal delivery teams

Revenue Targets and Generation

Solution Consultant Remit Industry awareness - Solution Consultant Remit

Company Culture & Benefits

We are proud to offer competitive salaries and benefit packages, and due to the global nature of our business we can offer opportunities to relocate to different locations, if your personal circumstances change.

Equal Opportunity

TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

About TNS

With employees based in 21 countries around the world, TNS is a leading global provider of data communication and interoperability services to diverse industries, such as retail, banking, payment processing, telecommunications and the financial markets. TNS’ services extend to over 60 countries and we deliver mission critical solutions to many Fortune 500 companies. TNS employees play a vital role in the delivery of our services and we recognize them as our most valuable asset.

Additional Opportunities

If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!