Platform Engineer

InterSystems Italia; Turbigo; In loco; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

InterSystems Italia is looking for a Systems Management Specialist responsible for delivering the System Architecture Plan and managing resources for software deployment. Responsibilities include administration of hosted solutions, troubleshooting, and providing technical support. Candidates should have strong experience in Linux or UNIX systems, programming, and information security practices. Availability for after-hours work may be required. Join a team focused on delivering exceptional service quality.

Competenze

• In-depth experience in configuring, implementing and administering Linux or UNIX systems (preferred: SUSE/RedHat).
• Ability to work directly with the source code of a system and develop solutions to improve system-level performance.
• Familiarity with best practices and techniques for maintaining and improving information security.
• Ability to adopt creative skills and problem-solving techniques to solve problems or devise a new solution.
• Availability to work outside usual office hours when necessary.

Mansioni

• Design, review and install all InterSystems products including patches and builds.
• Administration and maintenance of hosted solutions and related infrastructure.
• Provide technical support for troubleshooting and performance analysis.
• Support and test TrakCare internal and external utilities.
• Assist Presales for technical requests such as architecture and configuration.

Conoscenze

Server Administration

Programming and coding

Information security

Problem-solving capabilities

Strong troubleshooting and analytical skills

Managed mission critical infrastructures

Experience with monitoring and alerting tools

Understanding of networking deployment

Knowledge of configuration management tools

Strumenti

Nagios

Zabbix

Cacti

Ansible

Puppet

Descrizione del lavoro

The Systems Management Specialist is responsible for the overall delivery of the System Architecture Plan and management of associated resources and activities to ensure that InterSystems software is delivered and deployed in line with project requirements.

Key Responsibilities

• Execute the process of designing, reviewing and installing all the InterSystems products including TrakCare patches, releases and builds on the required customer platforms in accordance with quality assurance protocols and Service Level Agreements as agreed with the customer for software release authorization and installation.
• Administration and maintenance of hosted solutions and related infrastructure working with other teams or partners as required.
• Provide technical support for troubleshooting and performance analysis for implementations.
• Support and test of TrakCare internal and external utilities, e.g. patching tool, print service, etc.
• Assist Presales for any technical request such as architecture, configuration, hardware sizing, etc.
• Produce technical documentation such as reference materials, installation instructions, user guides, knowledge-based articles and how-to’s.
• Participate in on-site technical training and implementations activities if required.
• Take on responsibility for scripting, maintenance and verification of backups.
• Automation of routine activities (deployment of patches , environment replication , etc.. ).
• Participate in the continuous improvement of the operation processes required to delivery exceptional service quality.

Qualifications

• Server Administration: In-depth experience in configuring, implementing and administer Linux or UNIX systems (preferred: SUSE/RedHat).
• Programming and coding: ability to work directly with the source code of a system and develop solutions to improve system-level performance (strong scripting skills).
• Information security: familiarity with best practices and techniques for maintaining and improving information security.
• Problem-solving capabilities: ability to adopt creative skills and problem-solving techniques to solve problems or devise a new solution.
• Strong troubleshooting and analytical skills.
• Managed mission critical infrastructures and applications.
• The candidate is also required to be available to work (when the situation requires it e.g., in case of updates of systems in use by end users) outside the usual office hours.
• Experience with monitoring and alerting tools (Nagios, Zabbix, Cacti preferred).
• Understanding of networking deployment and management, including load balancers solutions.
• Knowledge of configuration management tools as Ansible or Puppet.