Shift Manager – Lead a Fast-Paced Restaurant Team

McDonald's Restaurants Limited; Italia; On-site; EUR 26,000 - 36,000; Full time

Job summary

McDonald’s operates a Shift Manager role within its independent franchisee restaurants. You will lead shifts to ensure fast, accurate service and uphold standards in a busy hospitality environment.

The position requires leadership experience, managing crew and coordinating teams while maintaining food safety and customer satisfaction. The franchisee is the employer, separate from McDonald’s USA, with opportunities for growth and development.

Qualifications

• Leadership experience, preferably in hospitality.
• Willingness to work in a fast-paced environment.
• Ability to work flexible hours.

Responsibilities

• Oversee shift operations to ensure fast, accurate service.
• Maintain food safety and kitchen cleanliness.
• Coordinate internal communications during shifts.
• Manage inventory and ordering as needed.
• Lead crew and other managers during shifts.
• Ensure quality food production.
• Provide exceptional customer service.
• Ensure safety and security on shift.
• Schedule staff to cover shifts.
• Provide training to team members.

Skills

Leadership

Team management

Customer service

Job description

McDonald’s operates a Shift Manager role within its independent franchisee restaurants. You will lead shifts to ensure fast, accurate service and uphold standards in a busy hospitality environment.

The position requires leadership experience, managing crew and coordinating teams while maintaining food safety and customer satisfaction. The franchisee is the employer, separate from McDonald’s USA, with opportunities for growth and development.