Shift Leader — Flexible Hours, Team Leader in Retail

Tesco; None; On-site; EUR 26,000 - 28,000; Full time

Benefits offered by this job

Holiday entitlement

Colleague discount

Pension scheme

Uniform provided

Wellbeing services

Job summary

Tesco is hiring a Shift Lead to support busy store floors across our operating hours. You will lead a small team, deliver great customer service, and coach colleagues to perform at their best.

The role offers flexible hours with a guaranteed minimum, opportunities to grow, and a range of benefits including staff discounts and pension contributions. You’ll be an approachable leader who keeps customers at the center of everything we do.

Qualifications

• Experience in a fast-paced retail environment.
• Ability to lead a team and coach colleagues.
• Strong communication and customer service skills.

Responsibilities

• Lead the team to deliver a great in-store experience for customers.
• Work across store areas and assist colleagues with day-to-day queries.
• Build positive, inclusive relationships to empower the team.
• Take charge in the Manager’s absence and make adjustments as needed.
• Coach and provide feedback to drive service excellence.
• Identify opportunities to serve customers, communities, and the planet better.

Skills

Team leadership

Customer service

Communication

Flexibility

Retail experience

Job description

Tesco is hiring a Shift Lead to support busy store floors across our operating hours. You will lead a small team, deliver great customer service, and coach colleagues to perform at their best.

The role offers flexible hours with a guaranteed minimum, opportunities to grow, and a range of benefits including staff discounts and pension contributions. You’ll be an approachable leader who keeps customers at the center of everything we do.