Service Technician

NHOA Group; Cosio Valtellino; In loco; EUR 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

NHOA Group in Italy is seeking a Service Technician to design, implement, and run world-class after-sales service for Battery Energy Storage Systems. You will oversee O&M activities, report on maintenance, and ensure contractual compliance while maintaining strong client relationships.

Based in Cosio Valtellino (SO) or Milan (MI), with weekly travel to Cosio Valtellino, you will join a dynamic, international team and support commissioning as needed.

Competenze

• High-school Diploma in Technical subjects or longer relevant experience.
• Experience with PLC testing/programming or basic knowledge.
• Willingness to travel abroad and work in shifts.

Mansioni

• Supervise and remotely monitor NHOA Energy plants to ensure full operation and performance.
• Provide prompt remote and on-site support for faults to restore functions quickly.
• Coordinate with clients, report maintenance and system analysis, and ensure regulatory compliance.
• Assist Head of Service in managing client relationships and plant performance.
• Perform scheduled preventive and corrective maintenance on site, including electrical works.
• Document all work accurately and manage spare parts inventory on site.
• Support commissioning and training activities as required.

Conoscenze

Fast learning

Safety awareness

Problem solving

Teamwork

English language

MS Office

Formazione

High-school Diploma in Technical subjects

Engineering degree (advantage)

Strumenti

PLC testing

MS Office (Excel, Word, PowerPoint)

Descrizione del lavoro

Company Description

NHOA S.A. (formerly Electro Power Systems - Engie EPS), global player in energy storage and e-mobility, active in the construction of the largest fast and ultra-fast charging infrastructure in Southern Europe, develops technologies enabling the transition towards clean energy and sustainable mobility, shaping the future of a next generation living in harmony with our planet. It operates through its three Global Business Lines: NHOA Energy, Free2move eSolutions and Atlante.

Born in 2005 as a technological spin-off of the Politecnico di Torino and Milano, NHOA leverages its best-in-class technology and engineering edge, developed in over 15 years of R&D, paired with strategic partnerships and global procurement, to deliver the most competitive tailor-made turn-key solutions that allow the integration of renewable sources with all forms of energy storage, from batteries to hydrogen and even electric vehicles.

NHOA, with offices in France, the United States and Australia, maintains entirely in Italy research, development and production of its technologies.

Position

As a Service Technician you will participate and actively contribute to ambitious growth targets of NHOA designing, crafting and implementing a world class after sales service at NHOA. You will be in charge of the after-sale activities for the Battery Energy Storage Systems installed by NHOA. Reporting directly to the Head of Service, you will perform and oversee the O&M activities with a truly customer-centric and results driven approach supporting our key costumers.

Task And Duties

• Supervise and monitor remotely NHOA Energy plants to guarantee the full operation of the systems and to maximize their performances;
• Prompt remote and on-site support to the customer in terms of quick response in case of failure/fault on any components/assets to restore system functionalities in the shortest time possible;
• Answer via e-mail and/or phone to any technical inquiries escalated by the Client;
• Perform fast troubleshooting activities through plant HMI, data analysis and PLC code debug;
• Assist the Head of Service in managing Client relationships and, where needed, plant performances in order to verify compliance with contractual obligations;
• Perform as required, the scheduled preventive and corrective maintenance activities on site, considering both electrical and minor mechanical works, in accordance with the internal and external regulations, relevant standards, and codes of practice;
• Reporting on corrective/preventive maintenance and on system analysis;
• Where applicable, coordinate third-party O&M contractors and/or NHOA suppliers in executing preventive and corrective maintenance activities on site, considering both electrical and minor mechanical works, in accordance with internal and external regulations, relevant standards, and codes of practice and monitoring compliance with Division of Responsibilities agreed between NHOA and the other party;
• Responsible for documenting all work (accurate and up to date) carried out in relation to preventive and corrective maintenance, remediation, repairs, performance, in accordance with NHOA/Client guidelines;
• Keep updated spare parts and consumables available on site, tracking any equipment used and being responsible for pointing out replenishment needs;
• Actively contribute to the improvement of the Service processes and procedures by providing "from the field" feedback;
• Participation in training courses on specialized topics, locally or abroad as required;
• Where applicable, support the commissioning team on-site as required.

Requirements

• High-school Diploma in Technical subjects (electrical / mechanical / electronic or similar) or more than a three years' working experience as electrical tester or maintainer. Engineering degree is considered as a plus;
• Previous experience in PLC testing, programming, and coding (or at least basic knowledge).

Soft Skills

• Fast learning (also "training on-the-job") on the functionality and critical issues of a product/system;
• Prioritize safety and engage in hazard/ incident reporting;
• Strong interest in growing by testing himself/herself within a competitive reality;
• Excellent problem-solving and fault-finding skills;
• Goal-oriented approach;
• Ability to work in a team with a proactive mindset and motivation;
• Good knowledge of written and spoken English (knowledge of other languages - especially Spanish - would be a plus);
• Good knowledge of MS Office (Word, Excel, PowerPoint);
• Availability to travel abroad even with very short notice;
• Availability to work on shifts.

Other information

Location: Cosio Valtellino (SO) or Milan (MI), with availability to travel to Cosio Valtellino at least once per week (higher frequency required in the first months).

What We Offer

• A permanent full time contract;
• An ambitious employer; we only want the best for you;
• Professional experience in an international environment with frequent contact with other colleagues and partner around the world;
• Strengthen cross-functional communication skills;
• Be part of the young (35 on avg.) and international (+26 nationalities) group and work in a dynamic and fast-moving environment;
• A revolutionary way of remote working that meets your needs (www.familyworking.it/en);
• A fast career track like only few other companies can match;
• Always room for new ideas!

This announcement is addressed to both sexes, in accordance with Law 903/77 and Legislative Decree 198/2006, and to people of all ages and nationalities, in accordance with Legislative Decrees 215/03 and 216/03.