Service Sales Engineer - Internship | Milan, Italy

Hitachi ABB Power Grids; Milano; Ibrido; EUR 8900 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Lunch tickets

Flexible hours

Hybrid work model

Descrizione del lavoro

Hitachi ABB Power Grids is seeking a Service Sales professional in Milano to develop preliminary solutions and prepare technical and commercial offers in HV Substation services, HVDC services, and related digital improvements.

You will promote upgrades, lead tenders, and drive Life Cycle Management with customers while coordinating cross-functional teams to ensure compliant, profitable proposals.

Competenze

• Excellent interpersonal and communication skills.
• Good analytical skills, proactivity and customer oriented mindset.
• Excellent ability to work in a team.
• Good knowledge of written / spoken English and Italian.
• Good knowledge of Microsoft Office.

Mansioni

• In collaboration with the Service Manager implement Service sales strategy.
• Lead and coordinate the end-to-end preparation of technical and commercial tenders as Tender Responsible.
• Generate Service sales lead and develop new market opportunities.
• Establish long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM).
• Implement a lean Installed Base data management strategy and define processes to automate data capture.
• Contribute to risk assessments related to price and quality and ensure safety and cost-effectiveness of solutions.

Conoscenze

Interpersonal skills

Communication

Analytical skills

Teamwork

English & Italian

Microsoft Office

Formazione

Electrical / Energy / Mechanical / Automation / Electronic Engineering

Descrizione del lavoro

The resource will develop preliminary solutions, technical and commercial offers in the following areas: electrical High Voltage Substation service, HVDC Service, advanced Services, predictive maintenance, smart solution, digital improvements of the electrical assets of the High Voltage Grid Business Plan with proper tools.

How you'll make an impact

• In collaboration with the Service Manager implement Service sales strategy. Penetrate Installed Base, promote various upgrade, retrofit and value add solutions to the benefit of the customer. Understand the channel strategy and the establishment of related prices and prepare sales plans, review them and propose recovery plan(s) when needed;
• Lead and coordinate the end-to-end preparation of technical and commercial tenders as Tender Responsible. Develop competitive proposals by coordinating internal stakeholders, including engineering, operations, sourcing, finance, and legal functions, ensuring alignment on scope, technical solution, delivery model, risk profile, and pricing strategy. Interface with external suppliers and internal departments to identify and deliver the most effective technical-commercial solution for the customer. Contribute to technical, commercial, contractual, and execution risk assessments, ensuring profitable and compliant business opportunities. Maintain accurate opportunity and tender information within the relevant customer and business systems. Ensure technical reliability, safety, quality, and cost-effectiveness of the proposed solutions while complying with all health and safety directives.
• Generate Service sales lead and develop new market opportunities by utilizing market trend information, identifying and exploring potential new service portfolios;
• Establish long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM). Register customer feedback and ensure customer satisfaction throughout the sales process;
• Implement a lean Installed Base data management strategy, interconnected with the existing tools and tools being developed. Define processes and automating IB data capture to the extent possible. Support the processes in place with the service teams to structure how we capture and update IB data. Build an effective and qualitative IB capturing with initial focus on selected industrial segments. In a 2nd stage the approach will be extended to other segments. Work closely, with others IB manager and the users for the business user perspective and end results, also with R&D for IS and automation development possibilities;
• Contribute to risk assessments related to price and quality. Register required information into the appropriate customer database. Ensure technical reliability, safety and cost-effective solutions to satisfy customer’s needs. Comply with health and safety directives;
• Live core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues, and the business.

Your background

• Bachelor or Master degree in Electrical / Energy / Mechanical / Automation / Electronic Engineering;
• Excellent interpersonal and communication skills;
• Good analytical skills, proactivity and customer oriented mindset;
• Excellent ability to work in a team;
• Good knowledge of written / spoken English and Italian;
• Good knowledge of Microsoft Office.

More about us

We believegreat workthrives in an environment where people feel genuinely supported andfairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a work place where personal and organizational success grow together.

The minimum salary for this position in the location specified is as follows:

• Starting from: 800€ gross monthly

The final offer will be based on candidate qualifications and aligned with internal pay structures.

Our benefits offering for this rolegenerally includes:

• Lunch ticket or canteen,, Flexible working hours, Hybrid work model.

We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD. We welcome you to apply today.