Service Campaign Lead: Cross-Team Impact in E‑Mobility

Alpitronic; Bolzano; On-site; EUR 42,000 - 56,000; Full time

Benefits offered by this job

Bonus system

Training opportunities

Career advancement

Job summary

Alpitronic in Bolzano, Italy is seeking a Service Campaign Specialist to plan and execute customer-focused service campaigns, coordinating across departments to deliver high-quality results.

You will monitor timelines, ensure quality and customer satisfaction, analyze performance, and identify process improvements while aligning with service objectives. This role offers growth in a dynamic, high-tech environment in the e-mobility sector.

Qualifications

• Experience in project management, customer service or campaign coordination, ideally in automotive or manufacturing.
• Technical background is a plus.
• Excellent communication skills in English.

Responsibilities

• Coordinate and manage service campaigns in close collaboration with internal teams and customers
• Monitor campaign execution, ensuring timelines, quality standards, and customer expectations are met
• Analyze campaign performance and identify opportunities for process improvement
• Ensure alignment with company standards and service objectives
• Communicate effectively with stakeholders to maintain transparency and alignment

Skills

Project management

Customer service

Campaign coordination

MS Office

Project management tools

Tools

MS Office

Project management tools

Job description

Alpitronic in Bolzano, Italy is seeking a Service Campaign Specialist to plan and execute customer-focused service campaigns, coordinating across departments to deliver high-quality results.

You will monitor timelines, ensure quality and customer satisfaction, analyze performance, and identify process improvements while aligning with service objectives. This role offers growth in a dynamic, high-tech environment in the e-mobility sector.