Senior Sensory and Consumer Research Manager

Eurofins; Milano; In loco; EUR 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Eurofins in Milan seeks an experienced professional to lead sensory and consumer research projects for key accounts. The role combines client management, study design, and cross-functional collaboration to deliver high-impact insights.

You will manage briefs, propose methodologies, prepare estimates, and ensure on-time, budget-aligned delivery with rigorous quality standards, reporting and presenting results to clients in English and Italian.

Competenze

• Higher education in market research and/or sensory research.
• Minimum 5 years' experience in sensory and consumer research to independently manage projects.
• Knowledge of food and/or cosmetic products, quantitative and qualitative consumer research methodologies, sensory methodologies and statistics.
• Excellent written and oral communication skills in English and Italian.
• Proficiency in MS Office: Word, Excel, PowerPoint, etc.
• Rigorous, responsive and proactive.
• Strong organisational and planning skills to prioritise deadlines.

Mansioni

• Client Management: Serve as Key Account Manager for selected clients and manage relationships.
• Project Management: Autonomously manage, implement and coordinate complex studies; develop briefs and proposals.
• Strategy: Ensure ongoing activities align with the company's strategic guidelines.
• Revenue: Help meet account targets and relay client needs and revenue risks to management.
• People: Potential to mentor junior team members and collaborate with Data Solutions Hub.

Conoscenze

Client management

Project management

Communication skills (English &Italian

Team collaboration

Mentoring/training

Formazione

Higher education in market research or sensory research

Strumenti

MS Office

Descrizione del lavoro

Responsibilities:

1. Client Management:
   • Key Account Manager (KAM) for 1 or a few clients
   • Client relationship management for more complex or key accounts
2. Project Management:
   • Autonomous management, implementation and coordination of complex research projects
   • Taking client briefs and writing study proposals
   • Propose appropriate methodologies and research approaches
   • Prepare estimates for ad hoc studies
   • Negotiate contracts, or specifications, technically, methodologically and financially
   • Ensure that projects meet objectives and are delivered on-time and within budget
   • Ensure that the project work meets agreed quality standards
   • Report writing with storytelling
   • Presentation of results, including relevant recommendations
3. Strategy:
   • Ensuring that ongoing activities and projects adhere to the company's strategic guidelines
4. Revenue:
   • Ensure targets for the accounts are met
   • Share feedback with managers on client needs and potential revenue risks
5. People:
   • Possibility to manage a Research Executive(s) or Panel Leader(s) but not necessary
   • Close collaboration with the Data Solutions Hub
   • Work closely with other members of our sensory and research team and the field team
   • Involved in training and mentoring

Higher education with knowledge in market research and/or sensory research

Minimum 5 years' experience in sensory and consumer research to be able to manage projects independently.

Knowledge of food and/or cosmetic products, quantitative and qualitative consumer research methodologies, sensory methodologies and statistics.

Excellent written and oral communication skills in English and Italian

Proficiency in MS Office: Word, Excel, PowerPoint, etc

Rigorous, responsive and proactive

Strong organisational and planning skills, that ensure work is effectively prioritised to meet deadlines