Senior Resident Network Engineer - Event Networks

Comgent; Milano; In loco; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

A leading IT services provider in Milan is seeking a mid-senior level Resident Engineer. The role includes responsibilities such as resolving ticket issues, maintaining network stability, coordinating with various teams, and documenting processes. Candidates should have over 5 years of experience in telco operations and a strong background in network design and implementation. The positions operate on a shift schedule, ensuring 24/7 coverage. Competitive compensation will be provided in a dynamic environment.

Competenze

• 5+ years in telco operations delivery, ideally in large‑scale or high‑availability environments.
• Proven experience designing and implementing Core & Edge networks, SD‑WAN, LAN/WLAN, and security solutions.
• Strong knowledge of network monitoring, incident management, and operational support processes.
• Ability to lead and coordinate multi‑vendor and cross‑functional teams in time‑critical projects.
• Excellent communication skills to interface effectively with technical teams and senior stakeholders.

Mansioni

• Act as the critical bridge between the customer and support teams ensuring ticket resolution.
• Provide guidance to maintain network stability and performance during operations.
• Engage with stakeholders to align designs and deployments with event timelines.
• Resolve complex network incidents to protect critical event services.
• Produce and maintain documentation to support handover to operations.
• Identify opportunities for optimizing designs and processes.

Descrizione del lavoro

A leading IT services provider in Milan is seeking a mid-senior level Resident Engineer. The role includes responsibilities such as resolving ticket issues, maintaining network stability, coordinating with various teams, and documenting processes. Candidates should have over 5 years of experience in telco operations and a strong background in network design and implementation. The positions operate on a shift schedule, ensuring 24/7 coverage. Competitive compensation will be provided in a dynamic environment.