Senior Project Manager

HCLTech; Milano; Hybrid; EUR 70,000 - 100,000; Full time

Job summary

HCLTech, a global technology company, invites a Senior Project Manager to join our Hybrid role (3 days per week) on a fixed-term 12-month contract in Milan. You will coordinate infrastructure projects with international clients, oversee transitions, and drive delivery excellence across multiple teams.

The ideal candidate brings 5–10 years in project management, strong familiarity with Google Cloud, MS Project, and ITIL practices, and excellent communication at senior levels.

Qualifications

• 5–10 years of project management experience in infrastructure and IT.
• Experience managing projects for global clients.
• Proficient with project management tools (MS Project, MS Office).
• Knowledge of Google Cloud and delivering cloud projects.
• ITIL certified; PMP or PRINCE2 preferred; Six Sigma belt a plus.
• Excellent communication and negotiation with senior stakeholders.
• Ability to manage multiple tasks in a hybrid environment.

Responsibilities

• Lead crisis and service improvement within the business unit, ensuring stability.
• Drive the run operations across sys admin, storage, and backups.
• Interface with senior business stakeholders and internal delivery teams.
• Ensure zero escalation and strong customer negotiation.
• Apply ITIL and Six Sigma practices to projects.

Skills

Project management

MS Project

Google Cloud

Communication

Negotiation

Time management

Interpersonal skills

ITIL

PMP/PRINCE2

Six Sigma

Tools

MS Project

MS Office Suite

Google Cloud

Job description

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.

HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark.

It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled.

Senior Project Manager

Job Type - Hybrid (3 days per week)

Employment Type - Fixed term employment (12 months duration contract)

Job Description

• Candidate should be willing to work flexible shift timings.
• Should have experience working with Global clients.
• Should have total 5-10 years of relevant experience in Infrastructure.
• Should be involved into Project/Transition Management activities from past 10 years where he is PM from past 5 years.

Key Responsibilities

1. Responsible for crisis management, process management, SLA adherence, service improvement, value adds etc. specific to his/her business unit – responsible for ensuring stability.
2. Should be able to drive the run arena – sys admin, storage and backup service towers.
3. Technical background preferred – should be comfortable and must know at least one OS flavor (UNIX, Windows), VMWARE, Storage and backup background would be an added advantage.
4. Excellent verbal and written communication skills – mandatory – Interaction is required at senior business level and internal delivery teams.
5. Excellent confidence level and good attitude – mandatory - Interaction is required at senior business level and internally delivery teams.
6. Should be customer facing and have a friendly personality.
7. KRA - Zero Escalation, Zero Surprise and Negotiator with the Customer.
8. Preferred ITIL and Six Sigma background.
9. Must have project management skills.

Skills Required

• Five years of previous project management (due diligence, transition, delivery, etc) experience.
• Proficient with Project Management Tools including MS Project, and MS Office Suite.
• Knowledge on Google Cloud and experience in delivering Google Cloud / Cloud projects.
• Solid knowledge of and demonstrated experience in project management processes and methodologies.
• Knowledge of and demonstrated experience in the project lifecycle.
• Crisp communication and presentation skills.
• Well-developed negotiation and relationship skills.
• Ability to build consensus.
• Detail and big picture orientation.
• Organization and time management skills: Operates independently with minimal guidance by management.
• Ability to manage multiple tasks in parallel.
• Strong interpersonal skills.
• ITIL certified.
• Project Management Professional (PMP) or PRINCE2 Certification preferred.
• Six Sigma Yellow or Green Belt Certification a plus.

Language Proficiency – English and Italian

Certificate of Disability in Force by law 68/99. If you have a valid disability certificate, kindly let us know during the selection process.

Among HCL's principles we would like to highlight diversity and inclusion as a strength in our values and practices. To achieve all our objectives, it intends to attract, develop, and retain different profiles, assuming diversity as a key factor and differentiator of fundamental innovation in our organization. We welcome and value all people, and we are committed to the inclusion and sense of belonging of each person who is part of HCL.

HCL is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to age, ancestry, color, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.