Senior Network Engineer - Enterprise Networking & Security

Logicalis; Imperia; On-site; EUR 42,000 - 68,000; Full time

Job summary

Logicalis is seeking a Network Engineer to ensure customers remain connected and secure. You will diagnose, resolve, and document network hardware and software issues while maintaining high availability and training customers as needed.

The role covers troubleshooting, on-site hardware replacements, and managing vendor relationships to meet SLA commitments in a fast-paced production environment.

Qualifications

• Minimum 2 years of experience in network operations including network, wireless, and security technologies.
• Fluent in Mandarin Chinese; English skills preferred.
• Hands-on experience in production BAU issues and repair across multi-vendor hardware.
• Knowledge of ITIL principles: Incident, Change, Problem and Service Management.
• Experience with Cisco, Fortinet, HPE, Palo, F5, CheckPoint products and Nexus devices.

Responsibilities

• Troubleshoot production issues and network/security problems to provide timely resolutions.
• Manage vendors and partners for technical support matters.
• Perform hardware RMA and on-site replacement in production.
• Adhere to customer SLAs and update tickets and documentation.
• Update technical documentation for configuration changes.

Skills

Routing/Switching/Wireless

Network Troubleshooting

Vendor Management

SLA Adherence

BAU Operations

Tools

Cisco

Fortinet

HPE

Palo Alto

F5

CheckPoint

Nexus

Job description

Logicalis is seeking a Network Engineer to ensure customers remain connected and secure. You will diagnose, resolve, and document network hardware and software issues while maintaining high availability and training customers as needed.

The role covers troubleshooting, on-site hardware replacements, and managing vendor relationships to meet SLA commitments in a fast-paced production environment.