Senior Luxury Client Advisor

360 Talent; Montà; On-site; EUR 29,000 - 35,000; Full time

Benefits offered by this job

Company benefits

Job summary

360 Talent seeks a Senior Client Advisor for Serravalle Outlet. The role focuses on delivering luxury fashion client service with CRM-driven client book management and after-sales processes. You will also support VM, stockroom activities and cash desk while upholding brand standards.

Applicants should have 3+ years in premium/luxury fashion, strong client relationship skills, and excellent communication. English language is required; attractive benefits are included.

Qualifications

• 3+ years' experience in premium or luxury fashion, RTW experienced.
• Strong experience in building and maintaining client relationships.
• Exceptional communication and autonomous, energetic attitude.
• English language required.

Responsibilities

• Provide excellent customer service with a CRM focus, manage the client book and after-sales processes.
• Maintain company standards: support VM, stockroom activities and cash desk.
• Stay up-to-date with collections and product knowledge; be proactive and constructive.

Skills

Customer service

CRM focus

Relationship building

English language

Tools

POS system

Job description

360 Talent seeks a Senior Client Advisor for Serravalle Outlet. The role focuses on delivering luxury fashion client service with CRM-driven client book management and after-sales processes. You will also support VM, stockroom activities and cash desk while upholding brand standards.

Applicants should have 3+ years in premium/luxury fashion, strong client relationship skills, and excellent communication. English language is required; attractive benefits are included.