Senior Delivery Manager

Backbase; Veneto; Ibrido; EUR 60.000 - 100.000; Tempo pieno

Descrizione del lavoro

A leading financial technology company is seeking an experienced Delivery Manager to lead complex software delivery projects. The role requires over 10 years of experience and expertise in the banking sector, agility in managing teams, and strong communication skills in English, French, and Arabic. Frequent travel to client locations is essential for success in this position.

Competenze

• 10+ years experience in leading complex software delivery projects.
• Experience in the banking and financial services sector.
• Proven track record in agile environments.

Mansioni

• Identify new revenue opportunities and drive business transformation.
• Lead customer engagements and manage project workflows.
• Coach teams in Agile methodologies and ensure project success.

Conoscenze

Customer focus

Result orientation

Persuasiveness

Negotiation skills

Leadership

Agile methodologies

Communication skills in English, French, Arabic

Descrizione del lavoro

Overview

You are the "getting things done" person dedicated to ensuring the success of the long-term and high-impact engagements for our strategic client relationships. You will lead strategic delivery programs, oversee multiple workstreams within one or multiple accounts, orchestrate cross-functional project teams, and collaborate with numerous vital partners. Customer focus, a "can do" mindset, result orientation, persuasiveness, and negotiation skills are essential for a Delivery Manager. Your position runs across one to several client settings depending on client size. In addition, you must recognize yourself in the following competencies and experiences.

Meet the job

• Identify new revenue opportunities through lateral selling in partnership with the Account Executive to pursue and win those opportunities;
• Lead one or multiple customer engagements simultaneously to drive business transformations and customer outcomes;
• Maintain consistent and highly successful delivery across all workstreams;
• Motivating and retaining a high-performing and engaged project team and adapting as needed (in conjunction with Account Executives, Vice Presidents, Directors, and Team Leads);
• You coach the team to enable a culture of excellence and customers in their understanding of Agile methodologies;
• You are a team player who stimulates and facilitates personal and professional growth in your colleagues. You will be measured on customer success, employee happiness, education, personal care, and team results;
• Accountable for providing regular status and financial reporting and managing account financials to achieve or beat \'as sold\' project margins. Also, for program progress, performance, risks & issues, and status updates to Executive and Senior leadership;
• Partner with Delivery Managers and supply to improve the Backbase delivery process and methodology;
• This role requires 30-40% travel to client locations, sometimes on short notice.

How about you

• You have 10+ years experience in leading complex software delivery projects;
• You can demonstrate experience in the banking / financial services sector(s);
• You have experience with senior level stakeholder management in an international environment;
• You have experience in an agile environment, experience with SDLC, SCRUM, and LEAN;
• You have experience in distributed and remote agile delivery;
• You enjoy visiting customers onsite and don't shy away to travel frequently;
• You have excellent oral and written communication skills in French, Arabic and English;
• You are based in Casablanca Morocco.

Meet the job

PLEASE SEND YOUR CV IN ENGLISH.

Additional information

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