Senior Commissioning Engineer – Pumps & Warranty Claims

Trillium Pumps Italy; Nova Milanese; On-site; EUR 40,000 - 50,000; Full time

Job summary

Trillium Pumps Italy cerca un Commissioning Engineer a Nova Milanese per gestire assistenza clienti e pratiche di garanzia post-installazione sui pompe e componenti collegate. Sarai referente per i reclami, coordinerai squadre interne/terze parti e produrrai analisi delle cause radici con contributi di diverse funzioni.

È richiesta una laurea in ingegneria meccanica o esperienza equivalente in turbomacchine, ottima capacità di problem solving e gestione dello stress.

Qualifications

• Degree in mechanical engineering or equivalent experience in troubleshooting turbomachinery.
• Experience with pumps and turbomachinery preferred.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Be the reference point for customers for claims.
• Coordinate all functions involved in troubleshooting issues, including sub suppliers.
• Communicate with customers for claims and warranties.
• Prepare root cause analysis reports with input from AM OE R&D and other functions.
• Provide information to Com Ops to order & ship spare parts per warranties and field service needs.
• Track claims in relevant systems.
• Track all warranty costs in relevant systems.

Skills

Pump troubleshooting

Root cause analysis

Customer communication

Technical drawing reading

Stress handling

Education

Mechanical engineering degree

Tools

Microsoft Office

Job description

Trillium Pumps Italy cerca un Commissioning Engineer a Nova Milanese per gestire assistenza clienti e pratiche di garanzia post-installazione sui pompe e componenti collegate. Sarai referente per i reclami, coordinerai squadre interne/terze parti e produrrai analisi delle cause radici con contributi di diverse funzioni.

È richiesta una laurea in ingegneria meccanica o esperienza equivalente in turbomacchine, ottima capacità di problem solving e gestione dello stress.