Senior AI/HPC Platform Lead & Service Delivery

The Italian Institute of Artificial Intelligence (AI4I); Piemonte; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Salary range: €50,000 – €70,000 gross

Job summary

The Italian Institute of Artificial Intelligence (AI4I) is seeking a senior technical professional to act as the technical lead and service delivery manager for the Peano HPC/AI infrastructure in Turin, Italy. This role requires deep technical understanding across HPC, AI, cloud, storage, and networking, with strong operational leadership.

You will oversee the operational lifecycle of AI/HPC applications and coordinate across engineering, deployment, data scientists, and external partners,

Qualifications

• Extensive experience operating or supporting complex technical platforms or services.
• Strong Linux and command line proficiency.
• Ability to troubleshoot distributed applications and workflows.
• Experience interacting with technical users (developers, engineers, data scientists).
• Excellent organizational and communication skills.
• Familiarity with HPC, cloud, and containerized environments.
• Experience with storage systems (VAST) and networking fundamentals.
• Exposure to service management, ticketing, or incident resolution processes.
• Experience preparing operational documentation and training materials.

Responsibilities

• Act as technical owner of the Peano platform, covering HPC/AI, cloud, storage, and basic networking.
• Oversee the operational lifecycle of AI and HPC applications, ensuring high service reliability.
• Coordinate onboarding of new services and applications for internal and external users.
• Monitor platform health and coordinate incident detection, resolution, and escalation.
• Manage service documentation, operational procedures, and user guidance.
• Support users in running workloads efficiently, addressing technical issues proactively.
• Define service levels, operational best practices, and continuous improvement initiatives.
• Facilitate communication between engineering teams, deployment units, and users.
• Contribute to platform architectural decisions, roadmap planning, and strategic infrastructure evolution.

Skills

Technical leadership

Linux proficiency

HPC/AI infrastructure

Cloud experience

Networking fundamentals

Service delivery

Incident resolution

Documentation and training

Tools

VAST storage

Job description

The Italian Institute of Artificial Intelligence (AI4I) is seeking a senior technical professional to act as the technical lead and service delivery manager for the Peano HPC/AI infrastructure in Turin, Italy. This role requires deep technical understanding across HPC, AI, cloud, storage, and networking, with strong operational leadership.

You will oversee the operational lifecycle of AI/HPC applications and coordinate across engineering, deployment, data scientists, and external partners,