Senior Account Manager - BPO Experienced

Concentrix; Vimercate; In loco; EUR 45.000 - 60.000; Tempo pieno

Descrizione del lavoro

A reputed company based in Vimercate is seeking a seasoned Senior Account Manager to drive business growth and enhance client value. The ideal candidate will have proven experience in Account Management within the BPO industry and a strong understanding of the Italian market. This full-time role entails managing strategic accounts and implementing tech solutions to boost client satisfaction and retention.

Competenze

• Proven experience as an Account Manager, particularly in the BPO industry.
• Strong ability to work independently and demonstrate initiative.
• In-depth knowledge of the Italian market dynamics.

Mansioni

• Lead initiatives to expand our presence and influence within the Italian market.
• Cultivate and maintain strong relationships with clients, ensuring satisfaction and retention.
• Design and implement innovative tech strategies to provide added value to our existing client base.

Conoscenze

Account Management

Sales Strategies

Client Relationship Management

Tech Solutions Sales

Market Knowledge

Business English Proficiency

Descrizione del lavoro

Overview

Description

We are excited to announce an opening for a Senior Account Manager at our Vimercate office near Milan. This role is perfect for a seasoned professional with a keen understanding of the Italian market, who can develop client relationships and sales strategies to enhance client value. As a Senior Account Manager, you will be instrumental in shaping our business growth and fostering long-lasting relationships with our clients.

Key Responsibilities

• Drive Business Growth: Lead initiatives to expand our presence and influence within the Italian market.
• Client Relationship Management: Cultivate and maintain strong relationships with clients, ensuring satisfaction and retention.
• Strategic Development: Design and implement innovative tech strategies to provide added value to our existing client base.
• Portfolio Management: Independently manage and grow a diverse portfolio of strategic accounts.
• Cross-functional Collaboration: Work alongside different teams to deliver comprehensive client solutions.

Required Skills and Experience

• Proven experience as an Account Manager, particularly in the BPO industry.
• Extensive background in selling tech solutions.
• In-depth knowledge of the Italian market dynamics.
• Strong ability to work independently and demonstrate initiative.
• Proficiency in Business English for effective communication.

Why Concentrix?

Join Concentrix and be part of a forward-thinking company where your ideas and innovations will help shape the future of our business. We offer a supportive environment where your professional growth is our priority.

Apply Now!

Ready to be a gamechanger? We’d love to hear from you. Apply today and take the next step in your career with Concentrix.

Location :

ITA Vimercate - Via Torri Bianche, 7 - Vimercate

Language Requirements :

Time Type :

Full time

2025-10-06