Seasonal Fragrance Associate - Part Time

belk; Roma; In loco; EUR 12.000 - 18.000; Part-time

Descrizione del lavoro

Belk in Rome is seeking a Seasonal Fragrance Associate to drive sales and deliver a positive customer experience by building client relationships, demonstrating products, and offering customized recommendations across fragrance brands. This role thrives on enthusiasm for fragrance and beauty, a competitive mindset, and confidence in a fast-paced environment.

You will own tasks, support promotions and events, and use clienteling tools to provide a tailored shopping experience while maintaining

Competenze

• Passion for delivering excellent customer service in a retail setting.
• Ability to meet store goals and KPIs through proactive selling.
• Strong communication skills and ability to build rapport with clients.

Mansioni

• Demonstrate ownership and initiative to achieve store objectives and metrics.
• Create memorable store experiences by building relationships with clients, teammates, vendors and community.
• Deliver tailored fragrance recommendations using clienteling tools.
• Execute promotions and events to maximize sales.
• Provide omnichannel assistance by communicating inventory, assortment and product details to customers.
• Build product knowledge through training tools and feedback, and apply up-to-date fragrance trends.
• Ensure products are merchandised and replenished; maintain visual standards and cleanliness.
• Contribute to a positive store culture and support store operations as needed.

Conoscenze

Customer service

Sales-driven

Communication

Tech-savvy

Descrizione del lavoro

A Brief Overview

The Seasonal Fragrance Associate drives sales and delivers a positive customer experience by providing excellent service through building client relationships, performing product demonstrations, and offering customized recommendations across multiple fragrance brands. This role has a genuine enthusiasm for the fragrance and beauty industry, competitive drive, and confidence to excel in a fast-paced environment.

What you will do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.
• Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
• Build customer loyalty by delivering excellent service, utilizing clienteling tools, and offering tailored product advice and recommendations to meet client needs and preferences.
• Execute successful promotions, special events, and customer outreach to maximize performance and drive sales.
• Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.
• Leverage training tools, use resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, and expertise in the latest industry tips and fragrance trends. Encourage repeat client interactions as a knowledgeable and trusted resource.
• Merchandise and replenish products timely. Maintain visual merchandising, signing, and beauty hygiene standards, aligning presentations with vendor and company directives.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Demonstrate adaptability and flexibility in response to changing circumstances. Support selling and store operations by assisting with other tasks as assigned.
• Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant and essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.