Seasonal Visual Security Associate - Part Time

belk; Firenze; In loco; EUR 17.000 - 25.000; Tempo pieno

Descrizione del lavoro

belk in a store setting is seeking a Seasonal Temporary Visual Security Associate to help protect store assets and ensure a positive customer experience. You will deter theft, monitor activity, and report concerns while delivering friendly service.

The role is hourly and requires adaptability, teamwork, and strong communication. You will engage customers, stay informed on store events, and support operations with a welcoming, safe environment.

Competenze

• Excellent customer service skills and a proactive attitude.
• Ability to observe and report suspicious activities.
• Comfortable using smartphones, tablets, and Windows-based systems.
• Flexibility to work nights, weekends, and holidays.

Mansioni

• Greet, engage, and assist customers warmly to enhance shopping experience.
• Serve as a visible presence to deter theft and maintain security.
• Observe customer behavior and flag potential theft indicators.
• Communicate concerns or security issues promptly to leadership.
• Collaborate with leaders to protect assets and uphold safety standards.
• Maintain a clean, organized, and welcoming store environment.
• Adapt to changing needs and adjust tactics as required.
• Leverage training and feedback to improve performance and product knowledge.
• Build positive store culture by sharing knowledge with teammates.

Conoscenze

Customer service

Security awareness

Communication

Adaptability

Tech literacy

Physical stamina

Team collaboration

Strumenti

Windows OS

Mobile devices

Descrizione del lavoro

We're excited to meet you!
The Seasonal Temporary Visual Security Associate supports the execution of store asset protection initiatives by providing consistent visual theft deterrence and ensuring a positive customer experience. This role provides excellent customer service while monitoring and reporting suspicious activities in a strategic location within the store. This is an hourly position.

What you will do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Serve as a visible presence in designated areas of responsibility to deter potential theft and maintain a secure environment.
• Observe customer behaviors and identify activities that may indicate potential theft.
• Effectively communicate customer concerns, suspicious behaviors, or potential security issues to store leadership promptly.
• Collaborate with store leaders and associates to protect store assets and uphold safety standards.
• Support store operations by maintaining a clean, organized, and welcoming environment.
• Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting focus based on business needs.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to enhance execution.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.

Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to use data and guidance to support timely and effective decisions.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.